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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 08-30-2010, 08:39 AM
will will is offline
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Join Date: Jul 2009
Location: New York
Posts: 798
HVR-2250 and Recent Recording Skipping

Hello,

In the last few weeks I started to notice something very unusual. A few analog recordings with my HVR-2250 would only record partially though Sage reports them as fully recorded. When I play the recordings back, the time line advances around 30 seconds for each second that is played.

This has only happened with a couple of shows and mainly on Comedy Central (though this did happen once with another channel).

Has anyone else experienced this? I don't think anything is wrong with the HVR-2250 because other analog records are playing back fine. Could this just be an isolated problem with Comedy Central and Time Warner Cable?

Thanks for the help,
Will
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Will

OS: Windows 7
Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander
Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max)
Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6
Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR
Players: 5 HD300s, 2 HD200s
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  #2  
Old 08-30-2010, 12:59 PM
craigap craigap is offline
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Join Date: Jan 2006
Location: Monroe, WI
Posts: 348
I've seen something like what you are describing quite a few times in version 6. I have not seen it in version 7 yet, and I've been using it since it came out.
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Sagetv 9 64bit (9.2.5)
HVR-2255 x3 OTA
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  #3  
Old 08-30-2010, 01:05 PM
will will is offline
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Join Date: Jul 2009
Location: New York
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Well I have been using v7 since it came out but I am using 7.13. 7.13 has been very stable for me (except for this issue) that I have been hesitant to upgrade.

I plan on upgrading today to the latest beta version to see if it fixes this issue. If it doesn't then I am going to start looking at drives/hardware issues.

Will
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Will

OS: Windows 7
Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander
Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max)
Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6
Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR
Players: 5 HD300s, 2 HD200s
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  #4  
Old 08-30-2010, 04:34 PM
craigap craigap is offline
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Location: Monroe, WI
Posts: 348
Do you have the latest driver update for the 2250?
http://hauppauge.lightpath.net/softw....9.1.28162.exe
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Sagetv 9 64bit (9.2.5)
HVR-2255 x3 OTA
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  #5  
Old 08-30-2010, 09:44 PM
will will is offline
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Join Date: Jul 2009
Location: New York
Posts: 798
I am running the latest drivers, have been for about a month.

I have updated Sage to the latest version and I hope that resolves the issue... What makes fixing this issue difficult is that I have no way of recreating the problem. I have to wait for a random occurrence which could take days, weeks, or even months.
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Will

OS: Windows 7
Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander
Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max)
Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6
Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR
Players: 5 HD300s, 2 HD200s
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  #6  
Old 08-31-2010, 05:49 AM
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tmiranda tmiranda is offline
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Join Date: Jul 2005
Location: Central Florida, USA
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I'm seeing this as well. Narflex says he has a bug report or two but no recordings to debug with. I have an overnight package going out to him today with two recordings from my HVR-2250 that have various playback issues.

If you have recordings that he can look at I HIGHLY suggest you upload them to their FTP server (mine were too big so I burned them to disk.) Sage support can give you the FTP address and password. The more recordings they have to look at the better.
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  #7  
Old 08-31-2010, 06:35 AM
will will is offline
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Quote:
Originally Posted by tmiranda View Post
If you have recordings that he can look at I HIGHLY suggest you upload them to their FTP server (mine were too big so I burned them to disk.) Sage support can give you the FTP address and password. The more recordings they have to look at the better.
I think I may have deleted the bad recordings and scheduled them to record again... I will check tonight when I get home. If I do have any of them, I will definitely send them in.

Thanks for the info.
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Will

OS: Windows 7
Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander
Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max)
Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6
Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR
Players: 5 HD300s, 2 HD200s
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  #8  
Old 09-01-2010, 10:13 AM
beerandt beerandt is offline
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Join Date: Dec 2008
Posts: 11
I'm having the same issue. Playing the file in vlc works fine. In windows media player, the timer doesn't skip, but it still only plays the first 30 seconds or so. I was using 7.0.12 when I noticed it and installed 7.0.15 hoping for a fix, but it is still an issue. It doesn't do it for all analog recordings, maybe about half. It does do it on both encoders on the 2250 card though (#1 and #2).
I have a clean install of sage v7 on win 7 enterprise 64bit with a hvr 2250 and a hd-pvr.

I can upload a sample file if that would help.

[Edit:
Also, I have the same issue trying to playback the files on an hd200 extender.
]

Last edited by beerandt; 09-01-2010 at 10:19 AM.
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  #9  
Old 09-04-2010, 05:49 AM
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tmiranda tmiranda is offline
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Location: Central Florida, USA
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I heard back from Narflex on this and the problem is with the 2250 driver screwing up the timestamp on the recordings. I think the best bet will be to try some older drivers as well as contacting Hauppauge support.

Tom
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Sage Server: 8th gen Intel based system w/32GB RAM running Ubuntu Linux, HDHomeRun Prime with cable card for recording. Runs headless. Accessed via RD when necessary. Four HD-300 Extenders.
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  #10  
Old 09-04-2010, 07:52 AM
will will is offline
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Join Date: Jul 2009
Location: New York
Posts: 798
I don't recall this ever happening with the 27323 drivers (which I still have). If needed, I am glad to post a copy.

Will
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Will

OS: Windows 7
Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander
Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max)
Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6
Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR
Players: 5 HD300s, 2 HD200s
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  #11  
Old 09-06-2010, 06:31 AM
Bill1426 Bill1426 is offline
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Quote:
Originally Posted by will View Post
I don't recall this ever happening with the 27323 drivers (which I still have). If needed, I am glad to post a copy.

Will
There are issues with the new 2250 drivers.
Hauppauge is aware of this, and is in the process of fixing it..
Go back to the 27323 drivers...
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