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SageTV Beta Test Software Discussion related to BETA Releases of the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. regarding SageTV Beta Releases should be posted here.

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  #21  
Old 09-22-2010, 07:47 AM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
Well to help save you save you some time mine with the issue is hooked hdmi directly to the tv and using optical to a soundbar receiver . I have others hooked directly to the tv without any optical and another hooked through a receiver with hdmi none of them have issues.
That is good information and it is starting to sound more like a possible hardware issue. Please post back with your results. My HD300 unit is nearly useless and if it is hardware then I can start the process of convincing Sage to replace it.

Thank you.

BTW there is one other observation:

If I turn on TV viewing first, which is AVR on CBL/Cable Box On/TV On-HDMI2, and then go to Sage viewing, which is AVR on VCR/DV/TV On-HDMI2/Sage On/Cablebox off, then the problem happens about 20% of the time. But if I go directly to Sage viewing from everything being off then the problem happens 90-95% of the time and it does not seem to matter the order in which things were turned off.
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!

Last edited by bits; 09-22-2010 at 07:59 AM.
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  #22  
Old 09-22-2010, 12:18 PM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
Well to help save you save you some time mine with the issue is hooked hdmi directly to the tv and using optical to a soundbar receiver . I have others hooked directly to the tv without any optical and another hooked through a receiver with hdmi none of them have issues.
One more observation:

The problem follows the unit and I can replicate the problem by simply changing the TV input from HD300 to some other component and then when I go back the signal is lost and the unit has to be power cycled.

Any other ideas?
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!
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  #23  
Old 09-22-2010, 01:24 PM
PLUCKYHD PLUCKYHD is offline
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Quote:
Originally Posted by bits View Post
One more observation:

The problem follows the unit and I can replicate the problem by simply changing the TV input from HD300 to some other component and then when I go back the signal is lost and the unit has to be power cycled.

Any other ideas?
Are you running the beta just released yesterday if not you might want to try it.
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  #24  
Old 09-22-2010, 03:14 PM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
Are you running the beta just released yesterday if not you might want to try it.
Are you talking about firmware for the HD300? Have you tried it yet?
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!

Last edited by bits; 09-22-2010 at 03:36 PM.
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  #25  
Old 09-22-2010, 03:40 PM
PLUCKYHD PLUCKYHD is offline
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Quote:
Originally Posted by bits View Post
Are you talking about firmware for the HD300? Have you tried it yet?
No but I was told to so you might want to as well.
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  #26  
Old 09-22-2010, 04:25 PM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
No but I was told to so you might want to as well.
If there is a newer version it is not out there yet. When I checked my system said that it was the latest version.
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!
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  #27  
Old 09-22-2010, 04:50 PM
PLUCKYHD PLUCKYHD is offline
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Quote:
Originally Posted by bits View Post
If there is a newer version it is not out there yet. When I checked my system said that it was the latest version.
You need to type in beta with the remote is it 9-21-0 build
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  #28  
Old 09-22-2010, 06:22 PM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
You need to type in beta with the remote is it 9-21-0 build
The deed is done and I will hopefully get a chance to test it out shortly.

Thanks
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!
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  #29  
Old 09-22-2010, 07:49 PM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
You need to type in beta with the remote is it 9-21-0 build
So far it seems that the new version of firmware has fixed the problem. Sometimes it will say No Signal BUT after a few seconds it gets the signal and starts up. Way better than it was.

The HD300 is now back downstairs in the main viewing area!

The audio wierdness is still there. What I mean is that if I set the output resolution to 1080p59.97 or 1080p24 I will get audio drop outs on SD recorded mpeg files. If I set it to 1080i or 480p then the drop outs go away.

Thanks for the help on this.
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!
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  #30  
Old 09-23-2010, 04:48 AM
PLUCKYHD PLUCKYHD is offline
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I didn't help really but so far for me is seems to have gone away as well. I am not callig it fixed until I give it a couple of days I believe it had to do with the hdmi state getting set wrong on turnoff (that is what support said)

Let's both hope
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  #31  
Old 09-23-2010, 06:33 AM
bits bits is offline
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Quote:
Originally Posted by PLUCKYHD View Post
I didn't help really but so far for me is seems to have gone away as well. I am not callig it fixed until I give it a couple of days I believe it had to do with the hdmi state getting set wrong on turnoff (that is what support said)

Let's both hope
Agreed....time will tell!
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bits (Windows Media Center Convert)

PC: W7 32bit, Intel Q9550 2.83 Quad, 4GB DRAM
Cap Devices: Colosuss+UIRT+Cable STB; HDHR QAM+OTA, USB MediaSonic (6TB)
Network Players: HD200, (2) HD300s
Viewing: Samsung 55" 8000, Sony 50" and HP 37"
The more complicated it is the more likely it will break!
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  #32  
Old 12-11-2011, 11:45 AM
profit profit is offline
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lockup issue

anyone ever identify a fix with hd300 lockup's?
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  #33  
Old 12-12-2011, 09:05 AM
ybrew ybrew is offline
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Quote:
Originally Posted by profit View Post
anyone ever identify a fix with hd300 lockup's?
Heat was killing mine. I've got mine sitting on top of a laptop cooler. Between that, and the cooler weather, mine has been rock solid. I think mine will become unusable again by April/May, even with the laptop cooler. But I'm enjoying it for now anyways.
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  #34  
Old 12-14-2011, 03:06 AM
davidk21770 davidk21770 is offline
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Mine locks up only rarely -- but now that I've read this post I realized that it's primarily in the hotter summer months.

Quote:
Originally Posted by ybrew View Post
Heat was killing mine. I've got mine sitting on top of a laptop cooler. Between that, and the cooler weather, mine has been rock solid. I think mine will become unusable again by April/May, even with the laptop cooler. But I'm enjoying it for now anyways.
Laptop cooler! I didn't think of that!
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