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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 12-26-2010, 12:00 PM
SageGk SageGk is offline
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Join Date: Mar 2008
Posts: 391
Can't get rid of this error message

Keep getting this randomly, anyone else?

"There was a capture error in playback:
Details: ERROR (-3,0x80070020) there was a problem accessing the filesystem for capture."

Did not change anything at all, except had a few windows 7 updates a week ago.
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  #2  
Old 12-26-2010, 12:59 PM
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GKusnick GKusnick is offline
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Join Date: Dec 2005
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That means it's unable to write to the recording drive. Either your disk is full, or is about to fail, or there's some problem with permissions that's preventing it from accessing the drive.
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  #3  
Old 12-26-2010, 01:24 PM
michaeldjcox michaeldjcox is offline
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Join Date: Nov 2006
Location: Ipswich, Suffolk, United Kingdom
Posts: 829
I've been getting this for a 3 weeks or so.

Its on my main mirrored SATA hard drives rather than USB storage.

Get the message about 2-3 times a week now

(I also find that the first minute or so from some recordings is missing)

Really hoping it is a SageTV issue as the hard drives are less than a year old.

Michael
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Last edited by michaeldjcox; 12-26-2010 at 01:33 PM. Reason: add missing minutes comment
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  #4  
Old 12-26-2010, 02:01 PM
robogeek robogeek is offline
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Join Date: Apr 2003
Location: Appleton, WI USA
Posts: 568
If it's not a full disk or failing disk, are you guys using power management to let your recording drives spin down? It's possible the drives aren't spinning up fast enough and causing a timeout error which will cause SageTV to fail when setting up the new recording file. This may show up in the Windows Event Log (System logs) as some kind of disk or controller error. If the drive isn't online and ready, SageTV will try again after a minute. On the retry, if the hard drive is fully spun up and online, the recording will be restarted with the first minute missing.
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Server Hardware: GIGABYTE GA-EP45-UD3R, Intel Q9550 CPU 2.83GHz, 11GB RAM, 1xHDHR, 1xHVR1600, 1xHVR2250
29TB Server Storage: 1TB SSD (OS), 1TB (data), 2x6TB+2x10TB (22TB FlexRaid storage pool), 2x2TB (recordings), 1x750GB (VMs).
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  #5  
Old 12-27-2010, 07:25 AM
michaeldjcox michaeldjcox is offline
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Location: Ipswich, Suffolk, United Kingdom
Posts: 829
Quote:
Originally Posted by robogeek View Post
If it's not a full disk or failing disk, are you guys using power management to let your recording drives spin down? It's possible the drives aren't spinning up fast enough and causing a timeout error which will cause SageTV to fail when setting up the new recording file. This may show up in the Windows Event Log (System logs) as some kind of disk or controller error. If the drive isn't online and ready, SageTV will try again after a minute. On the retry, if the hard drive is fully spun up and online, the recording will be restarted with the first minute missing.
Aha - thanks Jason.

I had never noticed this before - I wonder if a windows update has changed the default power management settings.

Seems my drives were set to spin down after 20 minutes.

Have set to zero (never) for a bit and will see if I get any more.

Michael
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