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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 10-21-2015, 09:48 PM
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brianblank brianblank is offline
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HD-PVR died, Replacing with HDHomeRun Prime

The HD-PVR is no longer being recognized by my Sage machine. I've tried restarting the HD-PVR and the server, swapping USB cables, clearing the drivers with hcwclear.exe, and nothing made any difference. I think I've tried everything mentioned in other threads, but I'm open to any other ideas.

Assuming that the HD-PVR is dead, I went ahead and ordered an HDHomeRun Prime HDHR3-CC. I'm hoping it will be more stable than the HD-PVR has been. It should arrive on Friday and I'll call Comcast tomorrow to get a CableCARD.
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Servers: unRAID 11TB [for media and files] | SageTV [Win10 Pro64, ASRock H77 Pro4-M, Core i3-3220T, 16GB RAM, 120GB System SSD, HD Plex H5.S Case] | Sources: 2 x Silicon Dust HDHomeRun | Silicon Dust HDHomeRun Prime Clients: 4 x HD-300

WTB: HD-300 IR Eye
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  #2  
Old 10-22-2015, 02:37 AM
jorton jorton is offline
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Did you try a new power supply? The HDPVR may be ok just not getting correct power to function properly. The power supplies are known to not last very well.
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  #3  
Old 10-23-2015, 07:22 AM
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brianblank brianblank is offline
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Quote:
Originally Posted by jorton View Post
Did you try a new power supply? The HDPVR may be ok just not getting correct power to function properly. The power supplies are known to not last very well.
That worked!!! Thanks jorton. I forgot that I bought a spare power supply when the original one died back in 2012.

Now, what to do with the HDHR Prime that is arriving today? I think I try it out, it should be a cleaner installation, more stable, and a CableCARD is cheaper to rent than a cable box.
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Servers: unRAID 11TB [for media and files] | SageTV [Win10 Pro64, ASRock H77 Pro4-M, Core i3-3220T, 16GB RAM, 120GB System SSD, HD Plex H5.S Case] | Sources: 2 x Silicon Dust HDHomeRun | Silicon Dust HDHomeRun Prime Clients: 4 x HD-300

WTB: HD-300 IR Eye
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  #4  
Old 10-23-2015, 07:54 AM
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Fuzzy Fuzzy is offline
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depending on how your local office configures the flagging, the CableCard and an HD-PVR make for the best combination. CableCard for high quality direct stream capture for the channels it allows, and the HD-PVR and a cable box to get the channels it doesn't.
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unRAID Server: i7-6700, 32GB RAM, Dual 128GB SSD cache and 13TB pool, with SageTVv9, openDCT, Logitech Media Server and Plex Media Server each in Dockers.
Sources: HRHR Prime with Charter CableCard. HDHR-US for OTA.
Primary Client: HD-300 through XBoxOne in Living Room, Samsung HLT-6189S
Other Clients: Mi Box in Master Bedroom, HD-200 in kids room
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  #5  
Old 10-25-2015, 01:41 PM
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brianblank brianblank is offline
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This is what I get for not leaving well enough alone. The Comcast CableCARD is paired, HDHR software installed, and I am able to view channels using VLC or HDHR View. I tried PrimeNetEncoder with no success and thought I would try SageDCT since it looks a bit more user friendly. SageDCT 2.6.0.0 is installed, when I click Scan on the Discover tab nothing happens. The log files show that the scan was completed, but no tuners are shown and the "Generate Assignments" button stays grayed out. Within SageTV I can add the Prime Tuners, but when I try to watch any of the CableCARD stations I get a "No Signal" message .

As far as I can tell UPNP is enabled in Windows and on my router, Windows Firewall is on, and set on a Public Network. FWIW, the HDHR Prime is listed in the Verbose logs.

Quote:
2015/10/24 14:42:47.89 : NIC: {86693A1A-8DBB-4C3C-A963-51954D245312} Hosting Device uuid:FD4FCA12-424C-3C53-A8F4-194302E58299 - HDHomeRun Prime Tuner 1321D607-1
2015/10/24 14:42:47.89 : UPnPDevice Found: HDHomeRun PRIME ID: uuid:D46A296D-8688-3A0C-8E72-47A06CDF9BA5
2015/10/24 14:42:47.91 : NIC: {86693A1A-8DBB-4C3C-A963-51954D245312} Hosting Device uuid:D46A296D-8688-3A0C-8E72-47A06CDF9BA5 - HDHomeRun Prime Tuner 1321D607-0
2015/10/24 14:42:47.92 : UPnPDevice Found: HDHomeRun PRIME ID: uuid:0939CD7A-CFCD-3A54-8EC5-4BC34DCF1E37
2015/10/24 14:42:47.92 : NIC: {86693A1A-8DBB-4C3C-A963-51954D245312} Hosting Device uuid:0939CD7A-CFCD-3A54-8EC5-4BC34DCF1E37 - HDHomeRun Prime Tuner 1321D607-2
In the HDHR Setup software should the Source Type for the Prime be set as a CableCARD or Digital Cable? I've read both in various threads.

Any help would be appreciated,
Brian
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Servers: unRAID 11TB [for media and files] | SageTV [Win10 Pro64, ASRock H77 Pro4-M, Core i3-3220T, 16GB RAM, 120GB System SSD, HD Plex H5.S Case] | Sources: 2 x Silicon Dust HDHomeRun | Silicon Dust HDHomeRun Prime Clients: 4 x HD-300

WTB: HD-300 IR Eye
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  #6  
Old 10-25-2015, 02:51 PM
nyplayer nyplayer is offline
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Quote:
Originally Posted by brianblank View Post
This is what I get for not leaving well enough alone. The Comcast CableCARD is paired, HDHR software installed, and I am able to view channels using VLC or HDHR View. I tried PrimeNetEncoder with no success and thought I would try SageDCT since it looks a bit more user friendly. SageDCT 2.6.0.0 is installed, when I click Scan on the Discover tab nothing happens. The log files show that the scan was completed, but no tuners are shown and the "Generate Assignments" button stays grayed out. Within SageTV I can add the Prime Tuners, but when I try to watch any of the CableCARD stations I get a "No Signal" message .

As far as I can tell UPNP is enabled in Windows and on my router, Windows Firewall is on, and set on a Public Network. FWIW, the HDHR Prime is listed in the Verbose logs.



In the HDHR Setup software should the Source Type for the Prime be set as a CableCARD or Digital Cable? I've read both in various threads.

Any help would be appreciated,
Brian
It has to be Cable Card Digital Cable is for Clear QAM.

PS I did not see any post in the PrimeNetEncoder thread asking for help???? Did you even ask for help?

Last edited by nyplayer; 10-25-2015 at 03:23 PM.
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  #7  
Old 10-25-2015, 08:16 PM
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brianblank brianblank is offline
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Quote:
Originally Posted by nyplayer View Post
It has to be Cable Card Digital Cable is for Clear QAM.

PS I did not see any post in the PrimeNetEncoder thread asking for help???? Did you even ask for help?
Thanks for the tip, I switched the HDHR Prime to CableCARD. The tuners no longer appear in SageTV "Add Tuner" menu. The Scan still doesn't show any results when clicked.

I haven't had a chance to post in the PrimeNetEncoder thread yet. SageDCT looked a bit easier to install and was hoping it would be a quick fix.
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Servers: unRAID 11TB [for media and files] | SageTV [Win10 Pro64, ASRock H77 Pro4-M, Core i3-3220T, 16GB RAM, 120GB System SSD, HD Plex H5.S Case] | Sources: 2 x Silicon Dust HDHomeRun | Silicon Dust HDHomeRun Prime Clients: 4 x HD-300

WTB: HD-300 IR Eye
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  #8  
Old 10-26-2015, 01:12 AM
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Fuzzy Fuzzy is offline
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Quote:
Originally Posted by brianblank View Post
Thanks for the tip, I switched the HDHR Prime to CableCARD. The tuners no longer appear in SageTV "Add Tuner" menu. The Scan still doesn't show any results when clicked.

I haven't had a chance to post in the PrimeNetEncoder thread yet. SageDCT looked a bit easier to install and was hoping it would be a quick fix.
With SageDCT, you are going to have to add entries to the sage.properties file for sage to know it's there. With PrimeNetEncoder, those entries would be added automatically.
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Buy Fuzzy a beer! (Fuzzy likes beer)

unRAID Server: i7-6700, 32GB RAM, Dual 128GB SSD cache and 13TB pool, with SageTVv9, openDCT, Logitech Media Server and Plex Media Server each in Dockers.
Sources: HRHR Prime with Charter CableCard. HDHR-US for OTA.
Primary Client: HD-300 through XBoxOne in Living Room, Samsung HLT-6189S
Other Clients: Mi Box in Master Bedroom, HD-200 in kids room
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