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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 09-19-2007, 08:39 AM
newmedia42 newmedia42 is offline
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Join Date: Mar 2004
Posts: 76
FIX for problem with Plextor 402U and 6.2.10 Release...

I just installed the 6.2.10 release this morning, and everything went smoothly - HD playback was fine, etc. My final tests were just to make sure capturing was working (I use to Plextors, capturing via their Svideo input), and I got 'No Signal' messages. I then went into the setup, removed the device, added it back in, but when I selected the input and it was trying to preview, I got the warning -6: 0x80070491. I rebooted, tried again, same result. I went back to the previous 6.0 release I had made a backup of, and it works fine. Any thoughts? There aren't any new drivers for the Plextor (PX-TV402U), nor have they released any in years. Any help would be greatly appreciated, as the new version looks really slick and I'd like to be running it!
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  #2  
Old 09-19-2007, 08:49 AM
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Opus4 Opus4 is offline
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I suggest contacting SageTV tech support about this issue with your Plextor.

- Andy
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Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #3  
Old 09-19-2007, 11:54 AM
donkey donkey is offline
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Here is a patch for the Plextor problem
http://download.sage.tv/users/qian/p...howCapture.dll
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  #4  
Old 09-19-2007, 04:26 PM
newmedia42 newmedia42 is offline
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That looks like it's got it! Thanks for the link!
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  #5  
Old 09-22-2007, 12:55 PM
wbowser wbowser is offline
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Where do you put the plextor patch?

I have the same problem. Where do I put the .dll
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  #6  
Old 09-22-2007, 02:14 PM
bcjenkins bcjenkins is offline
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It goes in the sagetv directory, assuming you left defaults download it to:

"%programfiles%\sagetv\sagetv"

B

PS quit sagetv and exit services
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  #7  
Old 10-15-2007, 12:38 AM
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CarlG CarlG is offline
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Ouch, that link is broken...any possibilities of gettin that fixed?

Thanks,
Carl
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-It's not the kill, it's the thrill of the chase...
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  #8  
Old 10-16-2007, 12:25 PM
donkey donkey is offline
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The Fix is here
http://download.sage.tv/users/qian/P...howCapture.dll
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  #9  
Old 10-17-2007, 02:48 PM
sageAfficianado sageAfficianado is offline
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Plextor ConvertX TV-402U fails in ver 6.2.10

the plextor convertx tv-402u worked beautifully with version 4.
it records with some choppiness in version 5.04
in version 6.2.10, it gives the following error:
"There was a Capture Error in playback. Details: ERROR (-6,0x80070491): There was a problem setting up hardware video compression."

i have tried two different computers. i have installed from scratch. i have formatted the hdd and reinstalled windows. i have installed the latest plextor drivers 12/2004.

with the older version of Sage, the hardware works fine.

the consolewin debug window info is below.

help appreciated.
thank you,
pankaj
617-538-0685

[GC 55737K->51541K(66372K), 0.0051487 secs]
Wed 10/17 16:30:13.940 setEncodingProperties0 78663632 Great
Wed 10/17 16:30:13.940 Set encoding property audiooutputmode to 0
Wed 10/17 16:30:13.941 Set encoding property audiocrc to 0
Wed 10/17 16:30:13.941 Set encoding property gopsize to 15
Wed 10/17 16:30:13.941 Set encoding property videobitrate to 3800000
Wed 10/17 16:30:13.941 Set encoding property inversetelecine to 0
Wed 10/17 16:30:13.941 Set encoding property closedgop to 0
Wed 10/17 16:30:13.942 Set encoding property vbr to 0
Wed 10/17 16:30:13.942 Set encoding property outputstreamtype to 10
Wed 10/17 16:30:13.942 Set encoding property width to 720
Wed 10/17 16:30:13.942 Set encoding property height to 480
Wed 10/17 16:30:13.942 Set encoding property audiobitrate to 384
Wed 10/17 16:30:13.942 Set encoding property audiosampling to 48000
Wed 10/17 16:30:13.943 Set encoding property disablefilter to 1
Wed 10/17 16:30:13.943 Set encoding property medianfilter to 3
Wed 10/17 16:30:13.943 Set encoding property fps to 30
Wed 10/17 16:30:13.943 Set encoding property ipb to 0
Wed 10/17 16:30:13.943 Set encoding property deinterlace to 0
Wed 10/17 16:30:13.944 Set encoding property aspectratio to 1
Wed 10/17 16:30:13.944 setupEncoding0 called for 78663632 'Plextor ConvertX TV40
2U A/V Capture-1' (ver 1.0)
Wed 10/17 16:30:14.028 WISCONFIG: MPEG2 width: 720 height: 480 fps: 333666 bps: 3800000
Wed 10/17 16:30:14.030 setupEncoding0 Trace11
Wed 10/17 16:30:14.030 setupEncoding0 Trace12
Wed 10/17 16:30:14.031 setupEncoding0 Trace13
Wed 10/17 16:30:14.131 setupEncoding0 Trace14
Wed 10/17 16:30:14.132 setupEncoding0 Trace17
Wed 10/17 16:30:14.134 Exception from line: 1270
[GC 55689K->52829K(66372K), 0.0080418 secs]

* merged; see above *
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  #10  
Old 11-02-2007, 12:18 PM
ywuw2486 ywuw2486 is offline
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Join Date: Nov 2007
Posts: 4
Still Problemtic though

So I did a clean install of XP Pro, with all critical, and optional updates. Installed the Drivers for the Plextor, plugged it in and it configured correctly. Installed SageTV 6.2, and replaced the DShowCapture.dll, and fired it up. Went through the configuration and received the following error message...

"There was a Playback Error in playback. Details:
sage.PlaybackException: ERROR (-4,0x80040217): There was a problem rendering the video portion of the content for playback."

Ideas?

Thanks in advance.
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  #11  
Old 11-02-2007, 03:12 PM
ywuw2486 ywuw2486 is offline
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Join Date: Nov 2007
Posts: 4
Adendum...

So after the system I described in the last post I decided to try SageTV6.2 and the plextor an a different system and with the provided DLL was able to both record and playback MPEG-2 recorded video without the for mentioned error. So there is some codec or update that the first system lacks.

The card seems to function exactly as expected until you record anything in MPEG-4. Any Mpeg-4/Divx will....

A. Not playback in live TV mode.
B. Plays back at some abnormally high framerate/speed (people talk as fast as chipmunks, but not at higher pitch)

Post Ideas and I'll try them out and try to come up with a how-to for a SageTV/Plextor setup.

Thanks you guys. Sage is the best.
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  #12  
Old 11-02-2007, 07:16 PM
sageAfficianado sageAfficianado is offline
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Posts: 6
sage 6.2.10 bug with plextor convertx tv402u

sage tech support has acknowledge the bug and said they will fix in 6.2.30
in the mean time, 5.0.4 at

http://download.sage.tv/SageTV_V5_0_4Setup.exe
http://download.sage.tv/SageTVClient_V5_0_4Setup.exe

works.
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  #13  
Old 11-03-2007, 11:07 AM
ywuw2486 ywuw2486 is offline
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Join Date: Nov 2007
Posts: 4
Quote:
Originally Posted by sageAfficianado View Post
sage tech support has acknowledge the bug and said they will fix in 6.2.30
in the mean time, 5.0.4 at

http://download.sage.tv/SageTV_V5_0_4Setup.exe
http://download.sage.tv/SageTVClient_V5_0_4Setup.exe

works.
I tried a new install of windows with SageTV 5.0.4, and no go. No response from the software at all. It seems to configure fine, but there is no preview when you choose a video source (Tuner, S-video, Composite) in the setup, no preview with viewing profiles (standard/advanced etc...) and not even rudimentary recording capability (timed recording). Thought it may have something to do with the Dshowcapture.dll, so I replaced that, and no go.

Sorry to chew the ears with this one. Don't stress about it though, I guess I'm willing to wait for 6.2.30 though, no sense in waisting time on old versions of the program.
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  #14  
Old 12-16-2007, 04:18 PM
ywuw2486 ywuw2486 is offline
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Join Date: Nov 2007
Posts: 4
6.3.5 And it is still doing this

Just wanted to point out that this problem still persists in the new version. MPEG4/DIVX Plays back at some abnormally high framerate/speed (people talk as fast as chipmunks, but not at higher pitch)
Though there is no need for the dll in the new release, as mpeg 2 records and plays properly.

I'm game to try anything, so let me know and I'll report back with findings.

PS. Kudos on the release of the the HD media extender. Can hardly wait until they are in stock.
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