SageTV Community  

Go Back   SageTV Community > General Discussion > General Discussion
Forum Rules FAQs Community Downloads Today's Posts Search

Notices

General Discussion General discussion about SageTV and related companies, products, and technologies.

View Poll Results: Did your SageTV product work right after you installed it?
SageTV worked great right after I installed it! 77 61.60%
SageTV Client worked great right after I installed it! 34 27.20%
SageTV Placeshifter worked great right after I installed it! 32 25.60%
A few problems but then it worked great. 32 25.60%
Lots of problems, but then it worked great. 17 13.60%
Never did get it to work well. 9 7.20%
Multiple Choice Poll. Voters: 125. You may not vote on this poll

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 09-17-2008, 02:20 PM
freedml freedml is offline
Sage Expert
 
Join Date: May 2008
Posts: 549
Was SageTV easy to install?

Hi,

I've had endless problems trying to get SageTV to work. The SageTV folks keep pointing the finger at my hardware and operating system, which seem to be fine except for SageTV. I even bought a new computer to give me a fresh start and I'm having the same problems I had with the old hardware and operating system.

Has anybody had an easy time installing SageTV? You installed it and it just worked right great off the bat?

What about with SageTV Client, or Placeshifter, or using a Hauppauge MVP?
Reply With Quote
  #2  
Old 09-17-2008, 02:32 PM
Brent Brent is offline
SageTVaholic
 
Join Date: May 2006
Location: KC, Missouri
Posts: 3,695
I had no problems setting it up - just installed it, made a few adjustments and it worked. You really should do this before starting a post like this:

  • Post your setup - give details of what OS, what CPU, videocard network etc. you are using. Include your server and any clients/extenders/placeshifterPC's you are using
  • Explain they problems you are experiencing with enough detail someone could help you with.
Any HTPC setup takes a little extra work, but I certainly wouldn't say it was difficult - but thats coming from someone who's been doing this hobby for a while now.
Reply With Quote
  #3  
Old 09-17-2008, 02:52 PM
freedml freedml is offline
Sage Expert
 
Join Date: May 2008
Posts: 549
Hi, Brent,

Ok, first of all, you said you 'made a few adjustments.' But you didn't check 'a few problems' in the poll. What 'adjustments' did you need to make? What problems did they solve?

I'm a very tech-savvy guy. I think the last time I was this frustrated was interfacing my electric typewriter to my Apple II. I'm really stubborn and finally got it to work. But I'm about to give up on using SageTV as a whole house media server.

I did initially try posting a few of my problems to the boards, but got no responses, so I gave up on that method. Before doing that, of course, I tried to find existing references to my problems, but no luck there either.

I've been going back and forth with SageTV folks on email off and on for months now. The server works ok locally (I even bought a new PC to 'start over') but it's not in a convenient location for daily watching. I can watch it most reliably over the internet on my notebook with Placeshifter. I've been having a tough time trying to use Placeshifter on my notebook on my wireless lan. Audio and video often stutter or stop. Sometimes it works and sometimes it doesn't. Sometimes it shows me the bandwidth and buffer status, and sometimes not. Same playback problems with SageTV Client. Doesn't matter whether it's Basic or Advanced playback mode or no transcoding or manually set.

I've had almost no luck using wireless MVPs. They seem to barely work for hours or days and then quit, which I am chalking up to hardware failure so far. Not Sage's fault, I assume, but it's still a frustrating part of the puzzle.

I'd appreciate any help you're willing to give me. I'll send you a pm.
Reply With Quote
  #4  
Old 09-17-2008, 03:12 PM
Brent Brent is offline
SageTVaholic
 
Join Date: May 2006
Location: KC, Missouri
Posts: 3,695
Quote:
Originally Posted by freedml View Post
Hi, Brent,

Ok, first of all, you said you 'made a few adjustments.' But you didn't check 'a few problems' in the poll. What 'adjustments' did you need to make? What problems did they solve?
Adjustments like - setting up the tuners, setting up the non-SageTV codecs. Those sort of things. Not really problems per se, but things I needed to do to make the HTPC work the way I wanted it to.

Quote:
I'm a very tech-savvy guy. I think the last time I was this frustrated was interfacing my electric typewriter to my Apple II. I'm really stubborn and finally got it to work. But I'm about to give up on using SageTV as a whole house media server.
Don't give up. Do like I said and post a "please help" post and you'll get some quality user-to-user assistance. I'm always amazed at the amount of quality help I've gotten on this forum.

Quote:
I did initially try posting a few of my problems to the boards, but got no responses, so I gave up on that method. Before doing that, of course, I tried to find existing references to my problems, but no luck there either.
The only post I saw you make (might have missed one) was about wireless MVP. Wireless and video really don't mix well - especially with HD content. I don't recommend it and don't do it myself.

Quote:
I've been going back and forth with SageTV folks on email off and on for months now. The server works ok locally (I even bought a new PC to 'start over') but it's not in a convenient location for daily watching. I can watch it most reliably over the internet on my notebook with Placeshifter. I've been having a tough time trying to use Placeshifter on my notebook on my wireless lan. Audio and video often stutter or stop. Sometimes it works and sometimes it doesn't. Sometimes it shows me the bandwidth and buffer status, and sometimes not.
I use placeshifter for viewing content on my laptop at home using G. It works pretty good except for h.264 playback - no problems otherwise except that HD gets transcoded to a lower quality because of the wireless connection.


Quote:
Same playback problems with SageTV Client. Doesn't matter whether it's Basic or Advanced playback mode or no transcoding or manually set.
How is your client PC connected to the server?

Quote:
I've had almost no luck using wireless MVPs. They seem to barely work for hours or days and then quit, which I am chalking up to hardware failure so far. Not Sage's fault, I assume, but it's still a frustrating part of the puzzle.
Wireless is bad imo.

Hang in there - like I said, I'd start a new post with the goal to fix any individual problems you're having other than the wireless thing. I can't help you with anything you're connection wirelessly.
Reply With Quote
  #5  
Old 09-17-2008, 04:42 PM
paulbeers paulbeers is offline
SageTVaholic
 
Join Date: Jun 2005
Posts: 2,550
Quote:
Originally Posted by freedml View Post
I did initially try posting a few of my problems to the boards, but got no responses, so I gave up on that method. Before doing that, of course, I tried to find existing references to my problems, but no luck there either.
Not to be a jerk here, but you are on post 6. That isn't many and 2 of them are in this thread.

As Brent said, wireless G is not good for video. Sage quit selling the Wireless MediaMVP for a reason. Some people have gotten Draft N to work but since the Wireless MediaMVP uses wireless G that just isn't going to help to pair it with a Draft N wireless network (yes it will work, but it won't give you the benefit of Draft N).

As Brent stated, we need to know what you are trying to do and where your problems are. If they are solely the wireless issue, then I think you know your solution at this point: Run Cable. I know that is easier said then done, but it can often be done. I have had to run cable in houses from the basement, thru closets on first floors and then up to the second floor and other times I have had to run thru closets into attics and then back down. If nothing else, try running temporary cables. If you do this, then you will know that it isn't really a Sage issue, but a wireless network.

Also as Brent stated, Sage does require some configuration. This isn't a Sage issue per-se. Every system is differnet that runs this software and therefore needs to be set up and adjusted to fit. My first Sage box was a single computer with a cable tuner and that worked right out of the box. I had to do nothing to get it to work. BUT, anything beyond that requires setting up Sage to get IR Blasters working / Video Renderors tested to get perfect playback / adjustment of tuners for color (analog) / amplifiers due to too many tuners and signal loss / etc. / etc. / etc.....the list goes on....

As it stands, I have 3 MediaMVP's, 3 HD100's, Placeshifter on my laptop, a fileserver storing my DVD collection, and a Sage Server with 8 tuners (recording OTA HD, OTA Analog, SD Dish Network, HD Dish Network). I could strip my system down and have it all back running within 4 hours if I needed to.
__________________
Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage
Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
Reply With Quote
  #6  
Old 09-17-2008, 05:05 PM
freedml freedml is offline
Sage Expert
 
Join Date: May 2008
Posts: 549
Ok, so two people on this board say wireless really doesn't work. Why doesn't Sage just say that? "It should work, but we don't recommend it and don't support it."

Three of my early posts asked fairly simple questions, and none of them got answers. How many times do you suggest I bang my head against a wall before turning to other methods? Companies that promote a forum for support usually have someone monitoring to answer questions that don't get answered.

If bandwidth is the issue, why does it work for me over broadband wireless internet which has much less throughput than my wireless-g home lan? Same notebook computer, sitting in the same chair, same everything except a different network connection. On the wireless lan it stutters and sputters if it works at all most of the time.
Reply With Quote
  #7  
Old 09-17-2008, 05:17 PM
MeInMaui's Avatar
MeInMaui MeInMaui is offline
SageTVaholic
 
Join Date: Feb 2005
Location: Maui. HI
Posts: 4,203
Wireless can work fine for standard definition programs. I have a Media MVP connected over 802.11g using a Buffalo wireless bridge. I don't see so much as a hiccup for SD material. The wireless radio in the Wireless MVP was very poor. I believe that was the source of many peoples' issues.

I don't really use Placeshifter, so I can't help very much there. The only thing that comes to mind is that it is probably not transcoding video when connected via your internal LAN connection. There may be a way to override that, but I don't know for sure.

Aloha,
Mike
__________________
"Everything doesn't exist. I'm thirsty." ...later... "No, it's real!!! I'm full."
- Nikolaus (4yrs old)
Reply With Quote
  #8  
Old 09-17-2008, 07:31 PM
pjpjpjpj pjpjpjpj is offline
Sage Icon
 
Join Date: Feb 2008
Posts: 2,164
Plugged in my HDHomerun, went to the server, installed the software, ran it, everything worked fine.

Installed the Sage software, ran through the wizard, it found the HDHRs, all the channels were correct, etc. The only problem was that the wizard tried to tune a channel for test reasons, which locked up my slow PC (never intended to watch on the server; newer releases allow you to bypass that part in the wizard). However, when I rebooted, the wizard continued from that step and everything was fine.

Plugged in the HD extender, it found the server, installed the latest firmware, everything worked perfectly.

Then I started messing with customizations.... but I'll take the blame for that one.
__________________
Server: AMD Athlon II x4 635 2.9GHz, 8 Gb RAM, Win 10 x64, Java 8, Gigabit network
Drives: Several TB of internal SATA and external USB drives, no NAS or RAID or such...
Software: SageTV v9x64, stock STV with ADM.
Tuners: 4 tuners via (2) HDHomeruns (100% OTA, DIY antennas in the attic).
Clients: Several HD300s, HD200s, even an old HD100, all on wired LAN. Latest firmware for each.
Reply With Quote
  #9  
Old 09-17-2008, 10:26 PM
MitchSchaft MitchSchaft is offline
Sage Expert
 
Join Date: Jan 2008
Posts: 717
Quote:
Originally Posted by freedml View Post
Ok, so two people on this board say wireless really doesn't work. Why doesn't Sage just say that? "It should work, but we don't recommend it and don't support it."
It's common knowledge among us tech folks that wireless is not good for video application. Nobody has to tell us this because we know from first-hand experience. You're seeing why first-hand, but are in denial I guess.

Also, you need to help us help you. What are your PC hardware specs? What OS are you running? That will have a major impact on the output quality you're getting. You're also not describing your problem in detail. You just say you have endless problems . You claim to be tech-savvy, but you're not giving us even the basics to help you.
Reply With Quote
  #10  
Old 09-17-2008, 10:55 PM
steven017 steven017 is offline
Sage Advanced User
 
Join Date: Jan 2008
Location: Japan
Posts: 143
My experience with the Sage server has been pretty great. It worked pretty much right out of the box the way it was designed to. But, given I live outside the US, I had some manual configuration to worry about to get my EPG up and running. After that, I had some trouble with DVD playback, but only because I didn't read and understand the manual. A little research uncovered my problem. Fixed.

I've also tried out the Placeshifter. For whatever reason, I did have trouble getting it to work well. But, I was using a WIRELESS connection at the time. I just gave up on it since I didn't really need it.

I actually then tried out the Sage Client, which unbelievably, outperformed the Placeshifter on my WIRELESS home network. I must confess I had a spot of trouble with fonts not working properly. But this was sorted out quickly.

I have since run cable throughout my house (for other reasons) and everything is working flawlessly.

Anyways, since this is supposed to be a poll about experience setting up Sage, I thought I'd post my experience with the process. By the way, I'm just a tinkerer, not a technician.

Best of luck

Steven
Reply With Quote
  #11  
Old 09-17-2008, 11:27 PM
mbowling mbowling is offline
Sage Advanced User
 
Join Date: Sep 2008
Location: Cascade Mountains of Oregon
Posts: 223
As a new user I would say that the installation and configuration of the core SageTV product was easy and free of problems.

However, the installation and configuration of customizations is not easy and requires research and patience.

With that said, I do have SageMC, ComSkip, and the SageMC tooobar installed and configured. After a little research and patience.
Reply With Quote
  #12  
Old 09-18-2008, 12:44 AM
sundansx sundansx is offline
Sage Advanced User
 
Join Date: Aug 2003
Posts: 193
freedml,
I would suggest you install a client license on your laptop, sit right next to the server and play a video. If it works fine, then you can surmise that your wireless MVPs are the problem. If that fails, plug your laptop into 100Mbit+ lan and then try to play the videos. If either of these tests pass, it is likely that you have a wireless problem with the mvps. If the mvps have a crappy radio, interference in the area (such as a neighbors wireless using same channel, neighbor with 2.4GHz cordless phone, your own 2.4GHz cordless phone) will raise the noise floor and crap out your MVPs. You can do a wireless site survey and see if there are people sharing your channel. If so, move your router to a different channel. You can also test by moving the MVP right next to the router so you get a very strong signal and see what that does. There are a lot of other variables to consider, as well, but this is a start.
BTW, I am running a M10000 based PC with sageclient over wireless in the other room and it works really good playing back SD content - the wife and my kid use it for watching his crap all the time. We have the occasional big skip when she is using the microwave heavily, but I increased the buffering in the registry and that happens very seldom.
Other than that my installs were pretty smooth, until I started mucking with things and enhancing things. I recommend getting a base install working first before you start dicking with addons such as sagemc and other addons.

Quote:
Originally Posted by freedml View Post
Ok, so two people on this board say wireless really doesn't work. Why doesn't Sage just say that? "It should work, but we don't recommend it and don't support it."

Three of my early posts asked fairly simple questions, and none of them got answers. How many times do you suggest I bang my head against a wall before turning to other methods? Companies that promote a forum for support usually have someone monitoring to answer questions that don't get answered.

If bandwidth is the issue, why does it work for me over broadband wireless internet which has much less throughput than my wireless-g home lan? Same notebook computer, sitting in the same chair, same everything except a different network connection. On the wireless lan it stutters and sputters if it works at all most of the time.
Reply With Quote
  #13  
Old 09-18-2008, 04:16 AM
bcjenkins bcjenkins is offline
SageTVaholic
 
Join Date: Jan 2006
Posts: 3,764
Sweet, I voted for every item on the poll. I didn't know you could do multiple choice.

Back on topic.

If you have coax running to multiple locations instead of wireless, I would look at MoCA.

Here's an auction for 35 a unit (not bad)

http://cgi.ebay.com/Motorola-NIM100-...QQcmdZViewItem
__________________
Running SageTV on unRAID via Docker
Tuning handled by HDHR3-6CC-3X2 using OpenDCT
Reply With Quote
  #14  
Old 09-18-2008, 11:02 AM
Fluffdaddy Fluffdaddy is offline
Sage Icon
 
Join Date: Nov 2003
Location: Philly, Pa
Posts: 1,004
SageTV Placeshifter has never workwell for me. But I think my air card inot being up to the job is the problem. I don't even try to use Placeshifter anymore.

SageTV and SageTV Client worked great right after I installed it for the most part
__________________
We’re doomed. It will never work
Reply With Quote
  #15  
Old 09-18-2008, 11:10 AM
evilpenguin's Avatar
evilpenguin evilpenguin is offline
SageTVaholic
 
Join Date: Aug 2003
Location: Seattle, WA
Posts: 3,696
I really can't answer the poll because I did my first install *sooo* long ago I can't remember. But I can say that at this point, my Sage Server could basically explode and i'd still be able to get it back up again and fully functioning in less than 2 hours.
Reply With Quote
  #16  
Old 09-19-2008, 10:18 AM
Djc208's Avatar
Djc208 Djc208 is offline
Sage Expert
 
Join Date: Feb 2007
Location: SE Virginia
Posts: 674
When you use placeshifter on your laptop over the in-house LAN are you connecting to the found local server, or are you using the internet ID you would use from outside your home network?

Trying to do the latter can cause lots of problems depending on the router.

Another big issue is firewall programs on either machine. They can ham-string the connection if they don't like it, and if you're not at the server to allow the connection then you get nothing.


As for me, it was really about as plug-and-play as it gets. Like everyone I had issues with some of the add-ons, and channel mapping (for clearQAM) is very confusing the first time (and the second if it's been a while), but basically it's been install OS, install drivers, install Sage, setup, then install extras and set up. Good video playback on my old server was the hardest, but that was Windows and my graphics card, not Sage. The HD-100 fixed that though. But then all my systems have been dedicated to Sage and similar, so there's little other software to conflict with.
__________________
Server: Core 2 Duo E4200 2 GB RAM, nVidia 6200LE, 480 GB in pool, 500GB WHS backup drive, 1x750 GB & 1x1TB Sage drives, Hauppage HVR-1600, HD PVR, Windows Home Server SP2
Media center: 46" Samsung DLP, HD-100 extender.
Gaming: Intel Core2 Duo E7300, 4GB RAM, ATI HD3870, Intel X-25M G2 80GB SSD, 200 & 120 GB HDD, 23" Dell LCD, Windows 7 Home Premium.
Laptop: HP dm3z, AMD (1.6 GHz) 4 GB RAM, 60 GB OCZ SSD, AMD HD3200 graphics, 13.3" widescreen LCD, Windows 7 x64/Sage placeshifter.

Last edited by Djc208; 09-19-2008 at 10:22 AM.
Reply With Quote
  #17  
Old 09-20-2008, 07:13 AM
SHS's Avatar
SHS SHS is offline
Moderator
 
Join Date: Mar 2003
Location: Vinita, Oklahoma
Posts: 4,589
Wireless lan dose work well I have one PlaceshifterPC on A and one clients on N.

But do keep mind it all depend on how you setup your wireless lan router security.
Software Firewall programs can cuases problem try disable them on both server and client to see if helps any.
Know Key problem authentication and encryption for secure wireless networking which is unfortunately cuases headack.
This how I do mine
Manual Mac filtering option Premit only thoses PCs listed below to access the wireless network
Web Utility Access via Wireless: Disable
SSID Broadcast: Disable
WEP setup by default: Disable
Remote Management: Disable
DHCP: Disable
UPNP (Universal Plug 'n Pray -- I mean, Play): Disable or Enable that will depend on you in most case's with this disable it can cuases problem with some software and hardware devices.
Change router internal IP to something non-standard

Most people that install wireless router are not re-configured by change the default Password and SSID Name.

Do keep in mind Wireless security is not 100% secured a good hacker will get in.

Last edited by SHS; 09-21-2008 at 04:08 PM.
Reply With Quote
  #18  
Old 09-21-2008, 04:03 PM
stevech stevech is offline
Sage Icon
 
Join Date: Dec 2005
Posts: 1,643
Quote:
Originally Posted by MeInMaui View Post
Wireless can work fine for standard definition programs. I have a Media MVP connected over 802.11g using a Buffalo wireless bridge. I don't see so much as a hiccup for SD material.
Same with me. Wired MVP (std def), 11g bridge, great signal strength, no busy neighbors on same channel.

I don't, but you could setup a pair of bridges in 802.11 ad-hoc mode on channel 1, 6 or 11 avoiding main WiFi), if your main WiFi does a lot of high bandwidth non-Sage things.
Reply With Quote
  #19  
Old 09-21-2008, 06:03 PM
reggie14 reggie14 is offline
SageTVaholic
 
Join Date: Aug 2003
Location: Maryland
Posts: 2,760
Quote:
Originally Posted by SHS View Post
Do keep in mind Wireless security is not 100% secured a good hacker will get in.
It looks like you forgo WEP/WPA in favor of simple MAC filtering. As you probably know, MAC filtering is pretty trivial to circumvent and really isn't an alternative to WEP/WPA. The step up to WEP is fairly significant. It moderately easy to crack, given the proper software, but still far more difficult than getting around MAC filtering. WPA/WPA2 are actually quite strong, given a good passphrase. I don't know of any attacks against WPA2 besides a brute-force attack on the key. As long as you choose a long passphrase and avoid dictionary words you'll be very safe with WPA2.

Of course, not all devices support WPA2, or even WPA.
Reply With Quote
  #20  
Old 09-23-2008, 09:00 PM
mistergq's Avatar
mistergq mistergq is offline
Sage Expert
 
Join Date: Oct 2007
Posts: 747
I did not find the installation of STV to be difficult. Now customizations is a slightly different story. In the beginning, I had to have patience to figure it out the customizations. Now it just seems intuitive.

I hate to sound like a broken record, but if you want a good solution, build a server and use the HD100 on each tv.
__________________
Media Server: Win 7 Home (32 bit), GIGABYTE GA-EP43-UD3L LGA 775 Intel P43 ATX Intel Motherboard, Intel Core 2 Quad Q9505 Yorkfield 2.83GHz, 4 GB Ram, Geforce 9600 GT PCI-E, 1x HD PVR, HD homerun (2x for OTA, 1x for FIOS QAM), 1 x HD Homerun Prime with cablecard from FIOS.

Client: Windows 10 Pro

Media Extenders: HD-200 x 3, HD-200 x 2
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Anyone running 64bit with SageTV on Linux? bcjenkins SageTV Linux 74 07-05-2009 12:59 AM
SageTV and WHS install spoonman1227 SageTV Beta Test Software 3 06-24-2008 02:12 AM
Easy way to get Nvidia back as default MPEG2 decoder after SageTV install MainConcept korben_dallas SageTV Software 1 12-12-2007 10:55 PM
Successful SageTV Install on Via Epia System with Hauppauge 350 gazer Hardware Support 0 03-23-2006 01:48 PM
Best install method and procedure mrman5917 SageTV Software 0 02-21-2006 06:12 PM


All times are GMT -6. The time now is 06:05 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Copyright 2003-2005 SageTV, LLC. All rights reserved.