Stability problems?

[ehanekla]

Originally Posted by freedml

try this http://forums.sagetv.com/forums/show...0&postcount=16

hi!
I'm curious too! Please check your link!

[flavius]

Originally Posted by spaceghost

My HD200 also has lockup issues ...Any further issues I should look into?

I'd say you do submit that bug report.

[spaceghost]

I filled out a support request. Thanks all.

[ajuhawk]

Originally Posted by freedml

try this http://forums.sagetv.com/forums/show...0&postcount=16

Any update on a working link?

In other news, telnetting into my box continues to cause the box to work correctly.

[hockeyfan]

I was really surprised when I read this thread. I have 2 hd-100's and 2 hd-200 and 3 sagetvclients. I have had zero problems with stability of the extenders. I find that after a month or so our server just "shuts down" I'm assuming that some memory over run, no biggie.

On regular use one of the HD-200 is turned off using remote. The other (in the living room) is sent to standby all the time (we use a media center remote) and it has zero issues. I've read hints of issues about certain file recordings causing problem, this makes me believe that is more of the problem.

For the record I use 2 HD-PVRs for HD and a PVR 150 for SD and another HVR-1800 for the second SD stream.

Too bad you guys are having issues with the hd-200. It's one of the few products I use that I actually am impressed with. Hope they solve them soon for you.

[ajuhawk]

hockeyfan - what firmware / server versions of Sage are you running?

[johnnybwis]

This is the thread for the stand alone unit. Seems that people posting here are using it in the extender mode. And that it works well for them.

[ajuhawk]

Originally Posted by johnnybwis

This is the thread for the stand alone unit. Seems that people posting here are using it in the extender mode. And that it works well for them.

Most of this thread seems to be about people using it in extender mode and having lots of issues, myself included...(see the first post)

[hockeyfan]

Good point, I'm using it in extender mode only. I'm using the latest *release* of sage firmware. I'm one version back on sage server because they released a version a few days after so that would be version 6.6.1.2. I typically only use their release version because I get veto'd at home when beta versions come out.

[cheekymonkey]

Originally Posted by spaceghost

My HD200 also has lockup issues and I have to cold boot it to get it to play again. Everyday it locks up and it drives me crazy. When I say lockup issue I mean I will be watching a movie and it will stop and the screen will go black. I can click stop on the remote and get back to the menus. I can navigate the menu's just fine but I will not be able to play another movie, listen to music, or watch online videos until I cold boot the HD200. I can however browse thru my pictures, but can't do anything related to playing video/audio. The Green LED on the front still blinks like crazy, like it's receiving the file/video, but no video/audio.

It works fine after a cold boot, at least until the next night when I start having problems again.

1 of my HD200's just started doing this exact same thing and found this thread. They are both running 20090805. I swapped the plug-packs and the problem followed, I'm going to have a look around for another plugpack to try

They were purchased 2months apart and the one that has gone faulty was purchased Dec 2008.

[cheekymonkey]

damm spoke too soon. The problem HD200 ran for 3 hrs on live TV but after turning it on to watch a recorded show it only lasted about 40min. The search continues

[spaceghost]

I've been working with the tech support folks for a while now. Sent several logs with no luck so far. They've been really nice and continue to work with me. I do not see anything strange in the logs besides a few things last night.

#1-java.io.IOException: An established connection was aborted by the software in your host machine

I received the above error after I was watching a small clip. The HD200 shut off immediately after the clip finished. Looking at the system logs of my host server (Event Viewer) I noticed I received a DHCP renewal error. Looking thru my system log, I receive the DHCP error every night when it renews. Remembering what happened when I shut down the Sagetv service (and restarting the service), the HD200 shut off then too. Seems like whenever it loses connection to the service on the host PC it shuts off.

#2-After the HD200 shut down I could no longer play videos. Looking in the logs I noticed this error (about every second):

v000 a000 stc 46737 a 0 v 0 (0)
audio pts is smaller than stc, entering paused mode

After I cold booted the HD200, the video plays fine and the log shows this about every second:

v000 a000 stc 641147 a 0 v 0 (363938)

I also noticed I could go much longer without an issue if I made sure I actually pushed STOP on the remote. Watching a video to the end of the file I get EOF.Exception error. If you notice, after the HD200 gets to the end of a file it returns to the menu, if you press LEFT enough times to get back to the main menu, then press LEFT again you go back to the video..showing the last frame. The HD200 does not actually stop and release the video. Pushing STOP releases the video and goes to the menu.

Maybe they should add a feature where you can manually reset the video player portion of the HD200, instead of having to cold boot it. It seems the HD200 is hanging up after you play a video, and some random alignment of the stars and planets. This week I cold booted the HD200 and let it sit for 2 days. When I went to use it, it worked fine. I made sure I pushed STOP after each video and it worked for an additional 2 days. But then a day later it's hosed again.

Needless to say, I set both the HD200 and my PC to a static IP address to try and eliminate the shutting off problem.

[freedml]

Having the same playback problem. Was really bad Sunday, couldn't get through a show. Yesterday much better, only one or two cold boots. Once the 'playback.exeception' message starts it's cold-boots-ville.

What are your video sources???

[paulbeers]

Originally Posted by spaceghost

I
#1-java.io.IOException: An established connection was aborted by the software in your host machine

Just out of curiosity what version of Java are you running?

Edit: Also, have you tried uninstalling and reinstalling java?

[spaceghost]

I don't have any video sources (or shouldn't have). Sage and the HD200 pick up on the HDPVR I have hooked up but I'm not using the HDPVR like that. Every time I boot up the HDPVR (or Sage on the server) it wants to configure the HDPVR. Someone (or myself not noticing) configured the HDPVR and when I was having problems playing files the HD200 the other day, it was trying to tune to the HDPVR instead of playing a video. I thought that was weird but tech support didn't. Not sure how playing a video file could get confused with tuning in with the HDPVR (component + spdif). Anyway, removed the HDPVR as a source and it stopped trying to tune to it and just went back to the blank screen.

I am running Java 1.6.0_13 from what I can tell. No, I haven't uninstalled and reinstalled Java. I'm not as worried about that exception because I know what caused it.

Thank you for the replies!

[spaceghost]

tech support just responded and said:

One of the developers would like to see when you have the problem again to see when playback starts in the same log. That log was taken too late so it was already overwritten.

So this is seeming like we're getting somewhere now! Man, I'm going to have to be quick. The messages log is very small and overwrites itself pretty fast.

[ajuhawk]

So this worked for me, maybe it will solve this issue for someone else.

When I originally set up my HD-200 I made (in hindsight) was to configure the standalone mode knowing I was going to use it with Sage almost exclusively. It turns out that the processor must keep working on the standalone libraries in the background, even when you connect to the sageTV server. My workaround had been to telnet into the HD-200 and run "sh runclient.sh xxx.xxx.xxx.xxx" (where the x's are the IP of your sageTV server. This got me around the stability issue but only if I telnet-ed into the box each time I power cycled it (as it would still occasionally hang).

Well, I finally decided to do a manual reset of the HD-200 to see if that would do anything (hold down DEL on the remote while it powers on - after unplugging it). This allows you to run the basic setup again - DO NOT setup any libraries in standalone mode! Only configure your sound and video options. Then connect to SageTV and see if the problem is resolved. I'd same I'm 99% stable at this point.

Some people are probably able to get away with configuring the standalone libraries and still run Sage if they have smaller libraries - mine are rather large.