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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #21  
Old 10-21-2009, 06:42 PM
sic0048 sic0048 is offline
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Care to share your methods of updating the drivers? Are you simply using the driver update command of the device manager? Are you wiping the old drivers out and then starting fresh with the new drivers? Are you uninstalling and reinstalling SageTV????????

Thanks,

It is funny that this might be the fix for many people, but we are all too afraid to mess with our HD-PVR to try it out.
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i7-6700 server with about 10tb of space currently
SageTV v9 (64bit)
Ceton InfiniTV ETH 6 cable card tuner (Spectrum cable)
OpenDCT
HD-300 HD Extenders (hooked to my whole-house A/V system for synched playback on multiple TVs - great during a Superbowl party)
Amazon Firestick 4k and Nvidia Shield using the MiniClient
Using CQC to control it all
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  #22  
Old 10-21-2009, 06:48 PM
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  1. Stop Sage (service if necessary) and disable from restarting
  2. Run hcwclear.exe
  3. Reboot
  4. Run hcwinstall.exe
  5. Restart Sage (enable as appropriate).

You have to run hcwinstall AFAIK because that's what loads the matching firmware.
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  #23  
Old 10-22-2009, 05:28 AM
Taddeusz Taddeusz is offline
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I think much like many devices such as wireless cards the firmware gets loaded into the HDPVR every time the device is connected. The ROM file is installed with the driver into system32\drivers.

Not sure if there is a way to verify this but the fact that the rom file is installed along side the sys file indicates to me that the firmware is updated upon connecting the HDPVR rather than at driver installation.
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Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #24  
Old 10-22-2009, 05:39 AM
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stanger89 stanger89 is offline
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Could be, it just looks like the installer EXE does it from watching what's displayed in the GUI.
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  #25  
Old 10-22-2009, 06:21 AM
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gplasky gplasky is offline
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I'm pretty sure the device gets flashed. Linux users of the HD-PVR have had to connect their devices to a Windows server to be able to have the latest firmware for the HD-PVR on their Linux SageTV server. The linux drivers continue to evolve and sometimes require the latest firmware to work properly.

Gerry
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  #26  
Old 10-22-2009, 06:54 AM
Taddeusz Taddeusz is offline
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Quote:
Originally Posted by gplasky View Post
I'm pretty sure the device gets flashed. Linux users of the HD-PVR have had to connect their devices to a Windows server to be able to have the latest firmware for the HD-PVR on their Linux SageTV server. The linux drivers continue to evolve and sometimes require the latest firmware to work properly.

Gerry
hmmm interesting
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #27  
Old 10-22-2009, 07:16 AM
Taddeusz Taddeusz is offline
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Well, I went ahead and upgraded my driver/firmware. Honestly, I've always used the "Update Driver" option to upgrade its driver. We'll see how this goes. Last week I also moved the HDPVR to the PCI USB/Firewire card I have. It uses the NEC chip for USB. Not sure if the PCI-PCI bridge will affect things but we'll see since it seems like people are having great luck with NEC based USB2 cards. That's actually my experience with other USB devices. Since NEC was part of the design team for USB2 I believe the original NEC chip was used as the basis for USB2 compatibility by the USB-IF. It would make sense that more devices would be compatible with it.
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #28  
Old 10-22-2009, 07:28 AM
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gplasky gplasky is offline
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Quote:
Originally Posted by Taddeusz View Post
Well, I went ahead and upgraded my driver/firmware. Honestly, I've always used the "Update Driver" option to upgrade its driver.
That's the way I've always updated mine. I plan on getting around to this on the weekend.

Gerry
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  #29  
Old 10-22-2009, 07:45 AM
Taddeusz Taddeusz is offline
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Quote:
Originally Posted by gplasky View Post
That's the way I've always updated mine. I plan on getting around to this on the weekend.

Gerry
Remote Deskop is a wonderful thing for doing stuff like this at work when nothing is happening at home. The only things my HDPVR records regularly now are Stargate: Universe and Santuary on Friday nights. Everything else is recorded off my HDHR.
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #30  
Old 10-22-2009, 07:55 AM
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SHS SHS is offline
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gplasky is rigth the hcwhdpvr.rom automatic flash the firmware chip
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  #31  
Old 10-22-2009, 07:57 AM
babgvant babgvant is offline
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Quote:
Originally Posted by stanger89 View Post
  1. Stop Sage (service if necessary) and disable from restarting
  2. Run hcwclear.exe
  3. Reboot
  4. Run hcwinstall.exe
  5. Restart Sage (enable as appropriate).

You have to run hcwinstall AFAIK because that's what loads the matching firmware.
When I contacted Hauppauge support about the issues I was having they recommended unplugging the HDPVR from the wall and the PC before running hcwclear.exe
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  #32  
Old 10-27-2009, 12:12 PM
AJ Bertelson AJ Bertelson is offline
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Updated mine this weekend, so far so good.
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  #33  
Old 10-27-2009, 12:19 PM
Taddeusz Taddeusz is offline
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I updated mine last week. Haven't had any issues with it specifically.

The SA STB that its connected to is a different story. I actually had a messed up recording this past Friday evening because it decided to stop outputting audio. Caught it in the middle of the recording only because nothing else was going on and I decided to start watching it 20min after it had started.
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #34  
Old 10-27-2009, 12:20 PM
sic0048 sic0048 is offline
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EDIT - I realized after this post that I had downloaded the 1.5.6.0 firmware from the Hauppauge site and not the 1.5.6.1 from this thread. So my comments are unrelated to the 1.5.6.1 version
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i7-6700 server with about 10tb of space currently
SageTV v9 (64bit)
Ceton InfiniTV ETH 6 cable card tuner (Spectrum cable)
OpenDCT
HD-300 HD Extenders (hooked to my whole-house A/V system for synched playback on multiple TVs - great during a Superbowl party)
Amazon Firestick 4k and Nvidia Shield using the MiniClient
Using CQC to control it all

Last edited by sic0048; 11-02-2009 at 08:00 PM.
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  #35  
Old 10-28-2009, 11:19 PM
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tvmaster2 tvmaster2 is offline
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Quote:
Originally Posted by AJ Bertelson View Post
Updated mine this weekend, so far so good.
I'm looking on Hauppauge's site - where is the .1 update located for the HD-PVR? I only see the 1.5.6 version.
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  #36  
Old 10-29-2009, 01:22 AM
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SHS SHS is offline
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It not on Hauppauge's site see the post by me
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  #37  
Old 11-02-2009, 08:04 PM
sic0048 sic0048 is offline
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After thinking I upgraded to the 1.5.6.1 version only to find out it was the 1.5.6 version I finally upgraded to the actual 1.5.6.1 version from this thread.

My experience has not been good. I still get terrible audio sync sometimes. For example, my wife just finished watching "Property Virgins" on HGTV and the sound was off by about 5 seconds by the end of the show. We just changed to MNF and the sound started out in sync, but seems to be floating further out of sync as time goes on.

I'm using analog audio and a Dish VIP211k STB.

I'll be reverting back to 1.5.0.3 here as quickly as possible.
__________________
i7-6700 server with about 10tb of space currently
SageTV v9 (64bit)
Ceton InfiniTV ETH 6 cable card tuner (Spectrum cable)
OpenDCT
HD-300 HD Extenders (hooked to my whole-house A/V system for synched playback on multiple TVs - great during a Superbowl party)
Amazon Firestick 4k and Nvidia Shield using the MiniClient
Using CQC to control it all
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  #38  
Old 11-03-2009, 03:22 PM
jsonnabend jsonnabend is offline
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Quote:
Originally Posted by sic0048 View Post
After thinking I upgraded to the 1.5.6.1 version only to find out it was the 1.5.6 version I finally upgraded to the actual 1.5.6.1 version from this thread.

My experience has not been good. I still get terrible audio sync sometimes. For example, my wife just finished watching "Property Virgins" on HGTV and the sound was off by about 5 seconds by the end of the show. We just changed to MNF and the sound started out in sync, but seems to be floating further out of sync as time goes on.

I'm using analog audio and a Dish VIP211k STB.

I'll be reverting back to 1.5.0.3 here as quickly as possible.
Ditto for me using analog audio from a Time Warner Cable HD box (although I will never watch a show called "Property Virgins" ).

- Jeff
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  #39  
Old 11-06-2009, 05:53 PM
jimbo67 jimbo67 is offline
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Windows 7 64bit

Is there a driver for Windows 7 64bit version?
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  #40  
Old 11-06-2009, 07:02 PM
sic0048 sic0048 is offline
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Quote:
Originally Posted by SHS View Post
It not on Hauppauge's site see the post by me
I try to download the 1.0.5.301 version of the driver from your site and I always get a login popup. My forum log in does not work. Any suggestions?

EDIT - I edited the html link after looking at some of the other download links. That worked fine. I guess the link in your 1.5.0.301 thread is incorrect.
__________________
i7-6700 server with about 10tb of space currently
SageTV v9 (64bit)
Ceton InfiniTV ETH 6 cable card tuner (Spectrum cable)
OpenDCT
HD-300 HD Extenders (hooked to my whole-house A/V system for synched playback on multiple TVs - great during a Superbowl party)
Amazon Firestick 4k and Nvidia Shield using the MiniClient
Using CQC to control it all

Last edited by sic0048; 11-06-2009 at 07:08 PM.
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