![]() |
|
SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
![]() |
|
Thread Tools | Search this Thread | Display Modes |
#1
|
|||
|
|||
Spectrum detecting SageTV?
I'm repeatedly having problems recording premium channels like HBO2 on SageTV. SageTV tunes the channel on the cable box, but I come back later to a recording of a screen that says "HBO2 is not currently available". Occasionally, the screen will be just plain black. Is this some kind of new way to keep us from recording cable? This never happened before Spectrum took over TWC.
__________________
ASRock B450M Pro4 AM4 MB, Ryzen 5 2600 3.4ghz, Crucial Ballistix Gaming 32GB (2 x 16GB) DDR4-3200, EVGA GT 1030SC, WD Black NVMe SSD 250GB, 1x WD120EFAX 12TB, 1x WD80EFAX 8TB, 1x WDBH2D0040HNC 4TB, USB-UIRT, Colossus 2, WinTV-DualHD USB, Windows 11 64bit |
#2
|
||||
|
||||
I have similar issues that seem to surface on the same non-premium channels, Sundance in my case. Each time I have contacted Spectrum (previously Time Warner) about the issue, they ask me to do a full power cycle on the tuning adapter, and of course it works. I have not been able to pinpoint what causes this as the signals seem to be acceptable.
This is using Windows Media Center 7 and a Ceton 6-tuner PCIe card, Tuning Adapter connected to the computer via USB. |
#3
|
|||
|
|||
When I had WOW cable, they would periodically, like every two weeks, rearrange the physical channels that the virtual channels were on. Like say the virtual channel is 100. One week that would be physical channel 60-0-2 and the next week it would be say 55-0-4. Your remote responds to channel 100 but the physical channel it selects is different. You then have to do an update scan with SageTV It's a PITA.
|
#4
|
|||
|
|||
The channels are the same, and Spectrum recognizes them. I'm going to start cycling the power on the box when this happens.
__________________
ASRock B450M Pro4 AM4 MB, Ryzen 5 2600 3.4ghz, Crucial Ballistix Gaming 32GB (2 x 16GB) DDR4-3200, EVGA GT 1030SC, WD Black NVMe SSD 250GB, 1x WD120EFAX 12TB, 1x WD80EFAX 8TB, 1x WDBH2D0040HNC 4TB, USB-UIRT, Colossus 2, WinTV-DualHD USB, Windows 11 64bit |
#5
|
|||
|
|||
I've had this issue in the past too, with Time Warner Cable (now Spectrum).
My solution is to do a nightly reboot of my HD-PVRs and cable boxes. I honestly can't recall the last time I've see this issue since I've started doing this. I use a network power supply that allows telnet commands and I've wrote a batch script that first checks nothing is recording and then runs a sequence of telnet commands to issue the reboot. I'm not sure how you connect to the cable boxes but if you use component then there is no way for Spectrum to remotely know if you are using an HD-PVR, component connections are analog and don't transmit information about what is connected to it.
__________________
Will OS: Windows 7 Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max) Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6 Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR Players: 5 HD300s, 2 HD200s |
#6
|
|||
|
|||
Quote:
__________________
ASRock B450M Pro4 AM4 MB, Ryzen 5 2600 3.4ghz, Crucial Ballistix Gaming 32GB (2 x 16GB) DDR4-3200, EVGA GT 1030SC, WD Black NVMe SSD 250GB, 1x WD120EFAX 12TB, 1x WD80EFAX 8TB, 1x WDBH2D0040HNC 4TB, USB-UIRT, Colossus 2, WinTV-DualHD USB, Windows 11 64bit |
#7
|
|||
|
|||
You might have a bad cable box. A few months ago I had a cable box that wouldn't tune to one channel, I think it was MSNBC, I got a channel not available and then the Spectrum screensaver. I replaced the cable box and the problem went away.
__________________
Will OS: Windows 7 Hardware: Intel Core i7-920 with 12GB RAM & an Adaptec 5805 with a Chenbro 36-port SAS Expander Case: Antec 1200 with 4 iStarUSA trayless hot-swap cages (20 drives max) Drives: 8 Toshiba/Hitachi 2TB drives in a RAID 6 & 7 Toshiba 3TB drives in a RAID 6 Capture Cards: HDHomeRun Connect Quatro 4, Hauppauge 60 HD-PVR Players: 5 HD300s, 2 HD200s |
#8
|
|||
|
|||
This could be a result of a weak signal coming to your STB. I also was unable to view MSNBC (Channel 14 in Queens TimeWarner/Spectrum) and it turned out the coaxial cable connection from the main junction box out in the street coming into my house was bad and had to be replaced. The Spectrum cabling in Bayside Queens is underground and the rain and road salt can rot out these connections.
|
#9
|
|||
|
|||
If it's bad, how is it telling me what channel I'm on? I wonder if I should lengthen the delay between keypresses on the remote for changing channels.
__________________
ASRock B450M Pro4 AM4 MB, Ryzen 5 2600 3.4ghz, Crucial Ballistix Gaming 32GB (2 x 16GB) DDR4-3200, EVGA GT 1030SC, WD Black NVMe SSD 250GB, 1x WD120EFAX 12TB, 1x WD80EFAX 8TB, 1x WDBH2D0040HNC 4TB, USB-UIRT, Colossus 2, WinTV-DualHD USB, Windows 11 64bit |
#10
|
|||
|
|||
I had a chat with a Spectrum tech in Facebook chat. He got my name and phone number and had a look at my numbers. He said my receive levels were way out of spec and if they were either too high or too low it would cause problems. So, I asked if they were too high or too low, which is it? They were too high. I told him wait a minute. I turned down the trimmer on my splitter/amp. OK, please run that test again.
![]() He said the levels were better on 2 of my 3 devices, but still not right. I said OK please wait again. Disconnected the amp and hooked a 4 way splitter with a 75 ohm resistor (termintor) on one terminal. He said they were right around zero, which is where they ought to be. I have a better 3 way splitter on order from Amazon now. I recorded 2 shows on HBO this morning while I was asleep. They came out perfect! ![]()
__________________
ASRock B450M Pro4 AM4 MB, Ryzen 5 2600 3.4ghz, Crucial Ballistix Gaming 32GB (2 x 16GB) DDR4-3200, EVGA GT 1030SC, WD Black NVMe SSD 250GB, 1x WD120EFAX 12TB, 1x WD80EFAX 8TB, 1x WDBH2D0040HNC 4TB, USB-UIRT, Colossus 2, WinTV-DualHD USB, Windows 11 64bit |
![]() |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|
![]() |
||||
Thread | Thread Starter | Forum | Replies | Last Post |
Charter Spectrum??? | KeithAbbott | General Discussion | 4 | 12-04-2016 04:32 PM |
Anyone on Spectrum (TWC) with CC/STBs? | Telecore | General Discussion | 4 | 10-31-2016 06:57 PM |
Problem with EPG Data for AFN Spectrum channel | spitlerj | SageTV EPG Service | 0 | 04-02-2011 08:44 AM |
Detecting ripped DVDs (possible bug) | RickD | SageMC Custom Interface | 3 | 12-11-2008 12:55 AM |
1.4.10 (Demo) not detecting PVR-USB | flatline | Hardware Support | 1 | 03-14-2004 06:59 PM |