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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here. |
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#1
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No Data after power outage
Hi folks,
I live in Houston, TX and we've had some problems over the last week that you might have heard about... I was without power and internet for about 3 days. I've had uninterrupted power for about a day now. In SageTV when I look at the guide it shows "No Data" on every channel. If I select a channel it will still tune though. The web interface shows: Quote:
Any suggestions?
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SageTV running on: Win10 21H2 SageTV 9.2.6.976 (64 bit) Java 1.8.0 311 (64 bit) OpenDCT 0.5.32 (64 bit) Clients: HD300 (x2) HDHR3-CC Prime 20220822 (Comcast CableCard) - 3 Tuners HDFX-4K Flex 20220822 (OTA) - 4 Tuners |
#2
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Can you force an EPG update via the SageTV web interface?
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Server: MSI Z270 SLI Plus ATX Motherboard, Intel i7-7700T CPU, 32GB Memory, Unraid 6.11.5, sagetvopen-sagetv-server-opendct-java11 Docker (version 2.0.7) Tuners: 2 x SiliconDust HDHomeRun Prime Cable TV Tuners, SiliconDust HDHomeRun CONNECT 4K OTA Tuner Clients: Multiple HD300 Extenders, Multiple Fire TV Stick 4K Max w/MiniClient Miscellaneous: Multiple Sony RM-VLZ620 Universal Remote Controls |
#3
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2031?
Sounds like system clock date/time is it was messed up.
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Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2),USBUIRT (multi-zone) Source: Comcast/Xfinity X1 Cable Primary Client: Server Other Clients: (1) HD200, (1) HD300 Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE, HDHR, HVR-2250, HD-PVR |
#4
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Yes, the system clock was messed up. I noticed that when I booted up the first time yesterday. So that was fixed. I just double-checked now.
System date is 2/19/2021, but when I go back to the web interface and refresh it, it still says Feb 16, 2031. All the hardware has been power cycled (HD300, HDHomeRun, SageTV Server). In SageTV if I go to Setup-System Information it shows correctly as Feb 19, 2021. So something strange in the date that the web interface/EPG scan is showing. I opened my Sage.properties file (attached) and something bonkers has happened with the scanning. Never seen my Sage.properties file looking like this. Also, when I'm on the home page of the SageTV Web Interface there is no button or link to tell it to force a scan. That was one of the first things I thought of doing but I do not see it.
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SageTV running on: Win10 21H2 SageTV 9.2.6.976 (64 bit) Java 1.8.0 311 (64 bit) OpenDCT 0.5.32 (64 bit) Clients: HD300 (x2) HDHR3-CC Prime 20220822 (Comcast CableCard) - 3 Tuners HDFX-4K Flex 20220822 (OTA) - 4 Tuners Last edited by CptKirk; 02-19-2021 at 07:00 PM. |
#5
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what URL are you accessing the menu through? The desktop version should be accessible at:
http://SageServerIP:8080/sage/Home In the "Program Guide:" section, there should be a link [Force EPG update]. If that isn't there, maybe try removing your sources and go through setting them up again to rebuild the guide and schedules direct info? |
#6
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If you search this forum there are instructions somewhere to delete a couple of files to force Sage to re-download the SchedulesDirect data. I think one was called md5hash or something like that. I suspect that since the date was screwed up Sage wont check for new data for a long time otherwise.
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Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2),USBUIRT (multi-zone) Source: Comcast/Xfinity X1 Cable Primary Client: Server Other Clients: (1) HD200, (1) HD300 Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE, HDHR, HVR-2250, HD-PVR |
#7
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Look for wizard/last_maintenance in sage.properties. It probably got set to a far future time and is what controls the next EPG update. Shut down, set it to zero and start up again.
Scratch that. I just looked in your properties file and the converted time of 1613702908864 works out to Feb 18 at 6:48pm To force another EPG update, just disable then re-enable any one channel on any tuner in the tuner setup.
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Windows Installer Last edited by wnjj; 02-19-2021 at 11:23 PM. |
#8
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Did some more searching on the site and just did the following:
1. Stopped the SageTV Service 2. Deleted sdmd5prog and sdmd5sched from my SageTV directory 3. In my Sage.properties file I looked for all of the “*/expanded_until” entries and set them to 0 (wnjj: found that from you in another post) 4. Restarted the SageTV Service 5. Open SageTV web interface. Don't see anything that will let me force an update. Zip file has a screenshot of my web interface, sage.properties, sagetv_0.txt AND.... After posting this I went to the TV, turned it on, went to the guide and all the stations were showing the correct guide data. No more 'No Data' shown.
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SageTV running on: Win10 21H2 SageTV 9.2.6.976 (64 bit) Java 1.8.0 311 (64 bit) OpenDCT 0.5.32 (64 bit) Clients: HD300 (x2) HDHR3-CC Prime 20220822 (Comcast CableCard) - 3 Tuners HDFX-4K Flex 20220822 (OTA) - 4 Tuners Last edited by CptKirk; 02-19-2021 at 11:38 PM. |
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