Hauppauge Model 1609 problems

madamorr · #1 12-28-2022, 10:53 PM

I built a new SageTV server with the Hauppauge Model 1609 Quad ATSC tuner.
When I attempt to configure the tuner, I receive a message as follows:
There was a Capture Error in Playback. Details:

ERROR (-40x80004005) There was a problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.

I have tested the capture card with WinTV10 and subsequently uninstalled that application leaving the drivers. The card shows to be running properly in the device manager using the Hauppauge drivers.

I disabled the Windows camera function thinking maybe the camera application was holding the tuner?

Anyway, I enabled the native logs:

Code:

12/28/2022 22:34:06 *********** CTSParserFilter was releasing...
12/28/2022 22:34:06 Total output blocks:0; processed total data:0 
12/28/2022 22:34:06 Total input packets 0 
12/28/2022 22:34:06 	ch:0: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:1: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:2: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:3: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:4: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:5: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:6: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:7: ts packets:0 es blocks:0
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 *********** PARSER STATUS: PARSER STOP ***********
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 TS Parser is released  .
12/28/2022 22:34:06 Remuxer was released.
12/28/2022 22:34:06 *********** CTSParserFilter was released
12/28/2022 22:34:06 Channel closed. sourceType:ATSC

12/28/2022 22:35:13 Unknown file format \
12/28/2022 22:35:14 PS Parser is created  version 2.0.1  ZQ.
12/28/2022 22:35:14 file \
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM START ***********
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 	 ES:0:0 strmid:0xbd-0x80 esid:0xbd00 audio    AC3  MPEG2 eng   
12/28/2022 22:35:14 	 AV:0:0 audio    AC3 		 (pos:2189)
12/28/2022 22:35:14 	 ES:0:1 strmid:0xbd-0x81 esid:0xbd01 audio    AC3  MPEG2 spa   
12/28/2022 22:35:14 	 AV:0:1 audio    AC3 		 (pos:2180)
12/28/2022 22:35:14 	 ES:0:2 strmid:0xe0-0xe0 esid:0xe000 video    MPGV MPEG2    
12/28/2022 22:35:14 TRACE--- 7865400 1920 1080 3 3 |30000 1001 -536870912 17598000 10c8630

12/28/2022 22:35:14 	 AV:0:2 video    MPGV		 (pos:2176)
12/28/2022 22:35:14 SageTV recording: video:1 auido:2; video-main:0 auido-main:0 (v:1 a:2 s:0).
12/28/2022 22:35:14 Stream Ready pos:4984
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM READY (slot:0) ***********
12/28/2022 22:35:14 INPUT|MPEG2-PS;br=2775750;[bf=vid;f=MPEG2-Video;fps=29.970030;fpsn=30000;fpsd=1001;ar=1.777778;arn=16;ard=9;w=1920;h=1080;lace=1;cs=yuv420p;main=yes;tag=e0;index=0;];[bf=aud;f=AC3;sr=48000;ch=6;br=384000;main=yes;lang=eng;tag=bd-80010000;index=1;];[bf=aud;f=AC3;sr=48000;ch=2;br=192000;lang=spa;tag=bd-81010000;index=2;];
12/28/2022 22:35:14 **** Find AVINF(pos:4984) ****
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 *********** PTS: first:0x2ea6c last:0x7ba91 ***********
12/28/2022 22:35:14 Total input blocks:3; processed total data:189478 
12/28/2022 22:35:14 	es:0:0, es blocks:2
12/28/2022 22:35:14 	es:0:1, es blocks:1
12/28/2022 22:35:14 	es:0:2, es blocks:26
12/28/2022 22:35:21 QAM Cache is disabled

12/28/2022 22:35:21 Channel is open (ver 3.0.4)

12/28/2022 22:35:22 Create Remuxer
12/28/2022 22:35:22 TS Filter created  ( ver.2.0.9 )
12/28/2022 22:35:22 PSI Filter created  ( ver.2.0.1 )
12/28/2022 22:35:22 PSI format Unknown
12/28/2022 22:35:22 TS Parser is created  version 2.0.4  .
12/28/2022 22:35:22 	Maxium PAT number:6 PMT number:80 Packet length:188
12/28/2022 22:35:22 	PTSFIX threshold:0:0:5.000'000.0
12/28/2022 22:35:22 Open slot 0.
12/28/2022 22:35:22 PS Builder is created  version 2.0.1  ZQ..
12/28/2022 22:35:22 Set default EPG language "eng".
12/28/2022 22:35:22 Set default audio language "eng".
12/28/2022 22:35:22 'Hauppauge WinTV-dualHD ATSC Tuner.par' is not exist.
12/28/2022 22:35:22 Set parser delay time 500 on 'Hauppauge WinTV-dualHD ATSC Tuner'.
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0x0

12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

12/28/2022 22:35:22 Tune channel (0) 0--1--1 on 'Hauppauge WinTV-dualHD ATSC Tuner-0'. <<=======

12/28/2022 22:35:22 Select output format:1
12/28/2022 22:35:22 DVB:Get tuning Entry :(type:1) major:-1  minor:-1  physical:0 (index:-1)

12/28/2022 22:35:22 Tune ATSC physical channel 2

12/28/2022 22:35:22 Changed ATSC Channel 2 (55250)
12/28/2022 22:35:22 *********** Tune ATSC Channel 2 (ret:1) ***********
12/28/2022 22:35:22 Failed to get Pin-1 to map pid hr=0x80004005 
12/28/2022 22:35:22 TS Parser Reset
12/28/2022 22:35:22 Tune Channel (slot:0) ATSC phy:2 major:0 minor:0 program:0 (ch:1)
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

I am open to any ideas you guys might have.

Thanks,
Michael

sic0048 · #2 12-29-2022, 07:44 AM

What type of signal are you trying to watch? OTA antenna, cable TV, etc???

I see references to both ATSC and QAM in the logs, so I am unsure.

madamorr · #3 12-29-2022, 09:11 AM

OTA ATSC broadcasts only.

Michael

madamorr · #4 12-29-2022, 02:53 PM

Interesting development. So I created a Virtual machine for Windows 10 using VMWare Player and connected the Removable device (Hauppauge quad tuner PCie) to the VM. This works!!! (Basically I have a Windows 11 PC running Windows 10 VM.)

Must be something with Windows 11 blocking SageTV from using the Quad Tuner.

I ordered a USB Hauppauge tuner to see if that will work with Windows 11.

madamorr · #5 12-30-2022, 05:21 PM

So that stopped working once I applied all the updates for Windows 10. Same issue as with Windows 11.

Back to the drawing board. Maybe I will poke around in the code to see if I can capture/debug the exact issue.

JREkiwi · #6 12-30-2022, 06:36 PM

You have done a channel scan right?

Does Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq exist?

John

madamorr · #7 01-08-2023, 09:39 AM

I installed the card on another PC that I have at my house that is running Windows 10 for testing. SageTV is able to use the card and perform a channel scan properly. I can watch live TV using the capture card.

Then after a reboot, SageTV can no longer use the card and displays the same error.

This problem must be a problem with the driver I am guessing?

So I installed an older ATI HD650 tuner card and that works flawlessly, even after a reboot. The problem is that the ATI HD650 tuner card is a PCI card and my new machine only has PCIe.

I am planning to contact Hauppauge to see if they have a newer driver. What I also noticed is the Model 1609 PCIe tuner card adds a USB device.

Michael

KryptoNyte · #8 01-08-2023, 12:34 PM

I'm not familiar with that tuner, and I don't know about Win 11, but are you using the Win 10 driver from here?
https://www.hauppauge.com/pages/supp...ort.html#win10

Is it the WinTV-quadHD PCIe?

There were some additional troubleshooting comments here:
https://www.hauppauge.com/pages/support/support.html

madamorr · #9 01-08-2023, 02:18 PM

I tried the driver from that page and it does not detect the WinTV-QUAD PCIe card. What I did was install the WinTV application that installs the drivers.

The card works with the WinTV application all the time, just not SageTV.

I did check the settings to allow apps to access the camera and that is enabled.

The WinTV-quadHD Model 1609 PCIe card seems to be a USB interface that plugs into the PCIe bus that is a 955D tuner.

Michael

KryptoNyte · #10 01-08-2023, 05:31 PM

I guess it's probably too late for this, but if you could find an HDHomeRun HDHR5-4US on Ebay, I'd say go for it. Once I went to network tuners I never looked back.

madamorr · #11 01-12-2023, 09:32 AM

I found a HDHomeRun HDHR5-4US on ebay, so I purchased.
Thanks for the advice.

SHS · #12 01-15-2023, 07:43 AM

Quote:

Originally Posted by madamorr

I found a HDHomeRun HDHR5-4US on ebay, so I purchased.
Thanks for the advice.

What ver of Windows 11 ?.
Did you install the codec pack like K-Lite or LAV filter first
In the Sage.properties file that controls whether or not Sage records to .ts or .mpg files is: mmc/encode_digital_tv_as_program_stream
By default it is set to true change it to false for ts steam

Galaxysurfer · #13 01-19-2023, 08:19 AM

I use this tuner no problem, but I am using Sagetv server on Mx Linux (Debian Bullseye based 5.10 kernel )with clients using Win 10 or Firesticks. Let me know if you want to know more. My pc hardware has intel cpu + nvidia gpu.

Malfunction · #14 01-20-2023, 03:59 PM

Quote:

Originally Posted by madamorr

I built a new SageTV server with the Hauppauge Model 1609 Quad ATSC tuner.
When I attempt to configure the tuner, I receive a message as follows:
There was a Capture Error in Playback. Details:

ERROR (-40x80004005) There was a problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.

I have tested the capture card with WinTV10 and subsequently uninstalled that application leaving the drivers. The card shows to be running properly in the device manager using the Hauppauge drivers.

I disabled the Windows camera function thinking maybe the camera application was holding the tuner?

Anyway, I enabled the native logs:

Code:

12/28/2022 22:34:06 *********** CTSParserFilter was releasing...
12/28/2022 22:34:06 Total output blocks:0; processed total data:0 
12/28/2022 22:34:06 Total input packets 0 
12/28/2022 22:34:06 	ch:0: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:1: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:2: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:3: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:4: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:5: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:6: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:7: ts packets:0 es blocks:0
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 *********** PARSER STATUS: PARSER STOP ***********
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 TS Parser is released  .
12/28/2022 22:34:06 Remuxer was released.
12/28/2022 22:34:06 *********** CTSParserFilter was released
12/28/2022 22:34:06 Channel closed. sourceType:ATSC

12/28/2022 22:35:13 Unknown file format \
12/28/2022 22:35:14 PS Parser is created  version 2.0.1  ZQ.
12/28/2022 22:35:14 file \
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM START ***********
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 	 ES:0:0 strmid:0xbd-0x80 esid:0xbd00 audio    AC3  MPEG2 eng   
12/28/2022 22:35:14 	 AV:0:0 audio    AC3 		 (pos:2189)
12/28/2022 22:35:14 	 ES:0:1 strmid:0xbd-0x81 esid:0xbd01 audio    AC3  MPEG2 spa   
12/28/2022 22:35:14 	 AV:0:1 audio    AC3 		 (pos:2180)
12/28/2022 22:35:14 	 ES:0:2 strmid:0xe0-0xe0 esid:0xe000 video    MPGV MPEG2    
12/28/2022 22:35:14 TRACE--- 7865400 1920 1080 3 3 |30000 1001 -536870912 17598000 10c8630

12/28/2022 22:35:14 	 AV:0:2 video    MPGV		 (pos:2176)
12/28/2022 22:35:14 SageTV recording: video:1 auido:2; video-main:0 auido-main:0 (v:1 a:2 s:0).
12/28/2022 22:35:14 Stream Ready pos:4984
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM READY (slot:0) ***********
12/28/2022 22:35:14 INPUT|MPEG2-PS;br=2775750;[bf=vid;f=MPEG2-Video;fps=29.970030;fpsn=30000;fpsd=1001;ar=1.777778;arn=16;ard=9;w=1920;h=1080;lace=1;cs=yuv420p;main=yes;tag=e0;index=0;];[bf=aud;f=AC3;sr=48000;ch=6;br=384000;main=yes;lang=eng;tag=bd-80010000;index=1;];[bf=aud;f=AC3;sr=48000;ch=2;br=192000;lang=spa;tag=bd-81010000;index=2;];
12/28/2022 22:35:14 **** Find AVINF(pos:4984) ****
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 *********** PTS: first:0x2ea6c last:0x7ba91 ***********
12/28/2022 22:35:14 Total input blocks:3; processed total data:189478 
12/28/2022 22:35:14 	es:0:0, es blocks:2
12/28/2022 22:35:14 	es:0:1, es blocks:1
12/28/2022 22:35:14 	es:0:2, es blocks:26
12/28/2022 22:35:21 QAM Cache is disabled

12/28/2022 22:35:21 Channel is open (ver 3.0.4)

12/28/2022 22:35:22 Create Remuxer
12/28/2022 22:35:22 TS Filter created  ( ver.2.0.9 )
12/28/2022 22:35:22 PSI Filter created  ( ver.2.0.1 )
12/28/2022 22:35:22 PSI format Unknown
12/28/2022 22:35:22 TS Parser is created  version 2.0.4  .
12/28/2022 22:35:22 	Maxium PAT number:6 PMT number:80 Packet length:188
12/28/2022 22:35:22 	PTSFIX threshold:0:0:5.000'000.0
12/28/2022 22:35:22 Open slot 0.
12/28/2022 22:35:22 PS Builder is created  version 2.0.1  ZQ..
12/28/2022 22:35:22 Set default EPG language "eng".
12/28/2022 22:35:22 Set default audio language "eng".
12/28/2022 22:35:22 'Hauppauge WinTV-dualHD ATSC Tuner.par' is not exist.
12/28/2022 22:35:22 Set parser delay time 500 on 'Hauppauge WinTV-dualHD ATSC Tuner'.
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0x0

12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

12/28/2022 22:35:22 Tune channel (0) 0--1--1 on 'Hauppauge WinTV-dualHD ATSC Tuner-0'. <<=======

12/28/2022 22:35:22 Select output format:1
12/28/2022 22:35:22 DVB:Get tuning Entry :(type:1) major:-1  minor:-1  physical:0 (index:-1)

12/28/2022 22:35:22 Tune ATSC physical channel 2

12/28/2022 22:35:22 Changed ATSC Channel 2 (55250)
12/28/2022 22:35:22 *********** Tune ATSC Channel 2 (ret:1) ***********
12/28/2022 22:35:22 Failed to get Pin-1 to map pid hr=0x80004005 
12/28/2022 22:35:22 TS Parser Reset
12/28/2022 22:35:22 Tune Channel (slot:0) ATSC phy:2 major:0 minor:0 program:0 (ch:1)
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

I am open to any ideas you guys might have.

Thanks,
Michael

I gave up on using this tuner. I can get it to run properly, but it gives me issues after a while. I get the same weird behavior if I run 2 dual tuners. Basically, it just disappears. I don't really need it any more since the last repack, not that many channels to tune.

madamorr · #15 01-21-2023, 07:49 PM

I also gave up on the that tuner as well and purchased a used Hauppauge 2250 dual tuner and the HDHomerun quad tuner.

Windows 11 sees the 2250, but I cannot ever get SageTV to see the tuners, so I downgraded my OS to Windows 10 Pro and now the 2250 works as it should.

Now for the HDHomeRun tuning capabilities, I find it is not as good as a tuner as the Hauppague tuners. The 2250 tunes more channels and seems to have a much better signal.

Michael

KryptoNyte · #16 01-22-2023, 05:27 PM

That seems odd that the HDHR can't tune as well, but I have no experience with the Hauppauge OTA tuners. Did you try switching COAX from the Hauppauge to the HDHR and see if the results are any different?

KeithAbbott · #17 01-22-2023, 05:54 PM

Quote:

Originally Posted by madamorr

Now for the HDHomeRun tuning capabilities, I find it is not as good as a tuner as the Hauppague tuners. The 2250 tunes more channels and seems to have a much better signal.

Although it was a number of years ago, there was a point in time that I was running both Hauppauge and HDHomeRun tuners. I would agree with your assessment, the Hauppauge tuners seemed to provide better/more consistent PQ than the HDHomeRun tuners. However, the network tuner capabilities of the HDHomeRun outweighed the Hauppauge benefits, so I completely switched over to HDHRs.

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