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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #61  
Old 01-31-2008, 09:35 PM
mrchung mrchung is offline
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I am using Vista with a MCE IR blaster and am having trouble getting it to learn. Here is the warning I get:
"Warning - Failed to talk to the blaster service, entering learning mode : Object reference not set to an instance of an object"


Thanks,
Rian
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  #62  
Old 01-31-2008, 09:48 PM
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Hello Rian,
Quote:
Originally Posted by mrchung View Post
I am using Vista with a MCE IR blaster and am having trouble getting it to learn. Here is the warning I get:
"Warning - Failed to talk to the blaster service, entering learning mode : Object reference not set to an instance of an object"
Can you send all the trace files you'll find in the C:\ProgramData\LM Gestion\LM Remote KeyMap to lmgestion@hotmail.com

Also make sure that the LM Remote KeyMap Blaster service is started.

Regards,
Stéphane.
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  #63  
Old 01-31-2008, 10:56 PM
mrchung mrchung is offline
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I am not sure what I did but it is now working thanks.

-Rian
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  #64  
Old 02-01-2008, 12:23 AM
mrchung mrchung is offline
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ok I got it to learn the commands and now tunes to the channels using the test buttons but in sagetv it does not change the channel.
I set the external tuner to = LM Remote KeyMap
I set the tuning device to = the IR Device I previously setup
The service is running and if I tune to a channel and then use the test channel change button it changes the channel, sage cannot change the channel though.

Thanks for any help you can provide

-Rian
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  #65  
Old 02-01-2008, 11:07 AM
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Quote:
Originally Posted by mrchung View Post
The service is running and if I tune to a channel and then use the test channel change button it changes the channel, sage cannot change the channel though.
Can you set the trace level to "Verbose" using the taskbar notification icon and try again. The trace will tell you if LM RKM has received the tuning request from SageTV.

If the tuning request was received, then I suspect a timing issue. As you are probably using the MCE remote to drive SageTV, you may experience a IR collision: that is what the MCE remote is sending (like pressing on the "Ok" button to start LiveTV) prevent the MCE blaster to send the channel change request.

In this case inserting a pause in the "Send these commands before channel change" may resolve the issue. Start with a 500ms pause (type #500 in the filed) to see if it resolve the issue.

Regards,
Stéphane.
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  #66  
Old 02-01-2008, 12:21 PM
mrchung mrchung is offline
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Again I appreciate the support. I ended up just reinstalling everything last night and it seems to work now.

Thanks,
Rian
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  #67  
Old 02-08-2008, 10:42 AM
mfiltness mfiltness is offline
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I have the same problem.. Should you install Sage first or this tool first?

Everything learns ok, and the test channel change in this tool changes the cable box fine. However, it doesn't change the channel once in sage.

Tuning is set to this tool, and I selected my Blaster profile like the instructions said.

I've tried in Vista and XP.. same result

Thanks for any help
Martin
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  #68  
Old 02-08-2008, 11:34 AM
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Hello Martin,
Quote:
Originally Posted by mfiltness View Post
I have the same problem.. Should you install Sage first or this tool first?
SageTV first, then my tool, but this is not really important (as you must manually copy the plugin files).

Quote:
Everything learns ok, and the test channel change in this tool changes the cable box fine. However, it doesn't change the channel once in sage.
Can you please do what I asked in the post #65 on that thread and report back.

Regards,
Stéphane.
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  #69  
Old 02-08-2008, 03:29 PM
mfiltness mfiltness is offline
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I already had a #500 pause, I changed it to #1000. Test channel in your software still works fine.. but still wont work in Sage.

I set Tracing to Verbose.. but still dont get anything happen at all.. does it log it somewhere or should it pop up on screen?

I tried using the EXETuner one with HIP which worked and blasted commands but wouldn't blast duplicates, e.g., 101 would work, but 122 would come out as 12 and 222 would come out as 2. Weird.. also the same with the Blaster attachment up a bit further. Your software however when testing does send 122, 222, 444 etc fine!! Just need to get it to work in Sage

Im using Sage 6.2.10 if that makes a difference?

Thanks

Martin

Last edited by mfiltness; 02-08-2008 at 04:20 PM.
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  #70  
Old 02-08-2008, 05:24 PM
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Quote:
Originally Posted by mfiltness View Post
I set Tracing to Verbose.. but still dont get anything happen at all.. does it log it somewhere or should it pop up on screen?
You need to take a look a the trace log file in C:\Documents And Settings\All User\Application Data\LM Gestion\LM Remote KeyMap or C:\ProgramData\LM Gestion\LM Remote KeyMap for Windows Vista

Quote:
Im using Sage 6.2.10 if that makes a difference?
No it shouldn't make any differences.

Regards,
Stéphane.
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  #71  
Old 02-10-2008, 01:24 AM
mfiltness mfiltness is offline
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Hi,

Here is a short log of todays actions from start up on verbose.

Quote:
20080210 07:18:33.953 - Error - Error when creating Windows Vista Volume EndPoint
20080210 07:18:47.921 - Verbose - Received Remote Key Press : Down
20080210 07:18:47.921 - Verbose - Automatically selecting remote profile
20080210 07:18:47.921 - Verbose - Active window title : SageTV
20080210 07:18:47.921 - Verbose - Active window class name : SunAwtFrame
20080210 07:18:47.921 - Verbose - Active window executable name : sagetv.exe
20080210 07:18:47.921 - Verbose - Selected profile : Default profile
20080210 07:18:47.921 - Verbose - Executing action : PressKey
20080210 07:18:48.187 - Verbose - Received Remote Key Press : Ok
20080210 07:18:48.187 - Verbose - Automatically selecting remote profile
20080210 07:18:48.187 - Verbose - Active window title : SageTV
20080210 07:18:48.187 - Verbose - Active window class name : SunAwtFrame
20080210 07:18:48.187 - Verbose - Active window executable name : sagetv.exe
20080210 07:18:48.187 - Verbose - Selected profile : Default profile
20080210 07:18:48.187 - Verbose - Executing action : PressKey
20080210 07:18:58.859 - Verbose - Received Remote Key Press : Down
20080210 07:18:58.859 - Verbose - Automatically selecting remote profile
20080210 07:18:58.859 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:58.859 - Verbose - Active window class name : CabinetWClass
20080210 07:18:58.859 - Verbose - Active window executable name : explorer.exe
20080210 07:18:58.859 - Verbose - Selected profile : Default profile
20080210 07:18:58.859 - Verbose - Executing action : PressKey
20080210 07:18:59.078 - Verbose - Received Remote Key Press : Down
20080210 07:18:59.078 - Verbose - Automatically selecting remote profile
20080210 07:18:59.078 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:59.078 - Verbose - Active window class name : CabinetWClass
20080210 07:18:59.078 - Verbose - Active window executable name : explorer.exe
20080210 07:18:59.078 - Verbose - Selected profile : Default profile
20080210 07:18:59.078 - Verbose - Executing action : PressKey
20080210 07:18:59.234 - Verbose - Received Remote Key Press : Down
20080210 07:18:59.234 - Verbose - Automatically selecting remote profile
20080210 07:18:59.234 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:59.234 - Verbose - Active window class name : CabinetWClass
20080210 07:18:59.234 - Verbose - Active window executable name : explorer.exe
20080210 07:18:59.234 - Verbose - Selected profile : Default profile
20080210 07:18:59.234 - Verbose - Executing action : PressKey
20080210 07:18:59.375 - Verbose - Received Remote Key Press : Down
20080210 07:18:59.375 - Verbose - Automatically selecting remote profile
20080210 07:18:59.375 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:59.375 - Verbose - Active window class name : CabinetWClass
20080210 07:18:59.375 - Verbose - Active window executable name : explorer.exe
20080210 07:18:59.375 - Verbose - Selected profile : Default profile
20080210 07:18:59.375 - Verbose - Executing action : PressKey
20080210 07:18:59.500 - Verbose - Received Remote Key Press : Down
20080210 07:18:59.500 - Verbose - Automatically selecting remote profile
20080210 07:18:59.500 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:59.500 - Verbose - Active window class name : CabinetWClass
20080210 07:18:59.500 - Verbose - Active window executable name : explorer.exe
20080210 07:18:59.500 - Verbose - Selected profile : Default profile
20080210 07:18:59.500 - Verbose - Executing action : PressKey
20080210 07:18:59.656 - Verbose - Received Remote Key Press : Down
20080210 07:18:59.656 - Verbose - Automatically selecting remote profile
20080210 07:18:59.656 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:59.671 - Verbose - Active window class name : CabinetWClass
20080210 07:18:59.671 - Verbose - Active window executable name : explorer.exe
20080210 07:18:59.671 - Verbose - Selected profile : Default profile
20080210 07:18:59.671 - Verbose - Executing action : PressKey
20080210 07:18:59.812 - Verbose - Received Remote Key Press : Down
20080210 07:18:59.812 - Verbose - Automatically selecting remote profile
20080210 07:18:59.812 - Verbose - Active window title : LM Remote KeyMap
20080210 07:18:59.812 - Verbose - Active window class name : CabinetWClass
20080210 07:18:59.812 - Verbose - Active window executable name : explorer.exe
20080210 07:18:59.812 - Verbose - Selected profile : Default profile
20080210 07:18:59.812 - Verbose - Executing action : PressKey
20080210 07:19:02.515 - Verbose - Received Remote Key Press : Up
20080210 07:19:02.515 - Verbose - Automatically selecting remote profile
20080210 07:19:02.515 - Verbose - Active window title : LM Remote KeyMap
20080210 07:19:02.515 - Verbose - Active window class name : CabinetWClass
20080210 07:19:02.515 - Verbose - Active window executable name : explorer.exe
20080210 07:19:02.515 - Verbose - Selected profile : Default profile
20080210 07:19:02.515 - Verbose - Executing action : PressKey
20080210 07:19:03.140 - Verbose - Received Remote Key Press : Ok
20080210 07:19:03.140 - Verbose - Automatically selecting remote profile
20080210 07:19:03.140 - Verbose - Active window title : LM Remote KeyMap
20080210 07:19:03.140 - Verbose - Active window class name : CabinetWClass
20080210 07:19:03.140 - Verbose - Active window executable name : explorer.exe
20080210 07:19:03.140 - Verbose - Selected profile : Default profile
20080210 07:19:03.140 - Verbose - Executing action : PressKey
20080210 07:19:51.390 - Verbose - Received Remote Key Press : Seven
20080210 07:19:51.390 - Verbose - Automatically selecting remote profile
20080210 07:19:51.390 - Verbose - Active window title : SageTV
20080210 07:19:51.390 - Verbose - Active window class name : SunAwtFrame
20080210 07:19:51.390 - Verbose - Active window executable name : sagetv.exe
20080210 07:19:51.390 - Verbose - Selected profile : Default profile
20080210 07:19:51.390 - Verbose - Executing action : PressKey
20080210 07:19:51.812 - Verbose - Received Remote Key Press : Zero
20080210 07:19:51.812 - Verbose - Automatically selecting remote profile
20080210 07:19:51.812 - Verbose - Active window title : SageTV
20080210 07:19:51.812 - Verbose - Active window class name : SunAwtFrame
20080210 07:19:51.812 - Verbose - Active window executable name : sagetv.exe
20080210 07:19:51.812 - Verbose - Selected profile : Default profile
20080210 07:19:51.812 - Verbose - Executing action : PressKey
20080210 07:19:52.296 - Verbose - Received Remote Key Press : Four
20080210 07:19:52.296 - Verbose - Automatically selecting remote profile
20080210 07:19:52.296 - Verbose - Active window title : SageTV
20080210 07:19:52.296 - Verbose - Active window class name : SunAwtFrame
20080210 07:19:52.296 - Verbose - Active window executable name : sagetv.exe
20080210 07:19:52.296 - Verbose - Selected profile : Default profile
20080210 07:19:52.296 - Verbose - Executing action : PressKey
20080210 07:19:57.593 - Verbose - Received Remote Key Press : Seven
20080210 07:19:57.593 - Verbose - Automatically selecting remote profile
20080210 07:19:57.593 - Verbose - Active window title : SageTV
20080210 07:19:57.625 - Verbose - Active window class name : SunAwtFrame
20080210 07:19:57.625 - Verbose - Active window executable name : sagetv.exe
20080210 07:19:57.625 - Verbose - Selected profile : Default profile
20080210 07:19:57.625 - Verbose - Executing action : PressKey
20080210 07:19:58.187 - Verbose - Received Remote Key Press : Zero
20080210 07:19:58.187 - Verbose - Automatically selecting remote profile
20080210 07:19:58.203 - Verbose - Active window title : SageTV
20080210 07:19:58.203 - Verbose - Active window class name : SunAwtFrame
20080210 07:19:58.203 - Verbose - Active window executable name : sagetv.exe
20080210 07:19:58.203 - Verbose - Selected profile : Default profile
20080210 07:19:58.203 - Verbose - Executing action : PressKey
20080210 07:19:58.765 - Verbose - Received Remote Key Press : Two
20080210 07:19:58.765 - Verbose - Automatically selecting remote profile
20080210 07:19:58.765 - Verbose - Active window title : SageTV
20080210 07:19:58.765 - Verbose - Active window class name : SunAwtFrame
20080210 07:19:58.765 - Verbose - Active window executable name : sagetv.exe
20080210 07:19:58.765 - Verbose - Selected profile : Default profile
20080210 07:19:58.765 - Verbose - Executing action : PressKey
Not sure what the Vista error is at the top, im running XP at the moment.

The channel changes are at the bottom of the log, from 702 to 704, back to 702.. but only the guide on Sage changed, the cable box or blaster never did anything.. Your software is set to a 500 pause before blasting, and I tried 1000 pause as well with no difference. Test in your software works and changes channels fine on the cable box.

I notice in the log:

Selected profile : Default profile
Automatically selecting remote profile

I didn't set up a profile, just using the default for the remote. I only set up the blaster bit in the pic circled below.. that should work or did I miss some config?



I see there is a new version on your site released yesterday? I'll give that a go.

Thanks

Martin

Last edited by mfiltness; 02-10-2008 at 01:48 AM.
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  #72  
Old 02-10-2008, 02:16 AM
mfiltness mfiltness is offline
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Tried the newest software, cant learn the IR Codes.

Doesn't want to learn my codes now Just sits there waiting for me to press the button on remote.. Im pressing and the blaster is lighting up to indicate IR received as I press but LM Keymap just waits and waits.. I hit ok and some random code gets put in (not what I normally see), then hit the 2nd learn and it locks up.. have to reboot to get the blaster to say ready again and then repeat, repeat

Last edited by mfiltness; 02-10-2008 at 02:26 AM.
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  #73  
Old 02-10-2008, 09:26 AM
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From your previous logs. SageTV never passed the request to LM RKM to tune the channel. So the next step is to understand why SageTV didn't pass the channel change request.

You'll have to make SageTV create debug logs (add: debug_logging=TRUE to the sage.properties file while SageTV is shut down and restart SageTV. Tune to a channel and look for the sagetv_0.txt file, this is the log and it should contains a reference to the channel change plugin).


Also you can verify that LM RKM is set up correctly especially the COM Server that is responsible for channel changing.

Create a test.vbs file and paste this code:
Code:
Dim oChannelChanger
Set oChannelChanger = WScript.CreateObject("LMRemoteKeyMap.ChannelChanger")

WScript.Echo oChannelChanger.DeviceName("XXXXXXXX")


Call oChannelChanger.ChannelChange("XXXXXXXX","NN")
Replace:

* XXXXXXXX with the device ID you created for your IR device in LM Remote KeyMap (you'll find the ID in c:\Documents and Settings\All Users\Application Data\LM Gestion\LM Remote KeyMap\devices.xml)

* NN by the channel number you want to be tuned on your set top box.

Then double click on the test.vbs file, it should first output the name of the IR device, and change the channel on your set top box.

Quote:
Originally Posted by mfiltness View Post
Im pressing and the blaster is lighting up to indicate IR received as I press but LM Keymap just waits and waits.. I hit ok and some random code gets put in (not what I normally see), then hit the 2nd learn and it locks up.. have to reboot to get the blaster to say ready again and then repeat, repeat
What was the last version you used before this one ?

You may try to uninstall LM RKM and install it again. Then look for any errors in the trace files when you try to learn IR codes.

Regards,
Stéphane.
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  #74  
Old 02-10-2008, 09:35 AM
mfiltness mfiltness is offline
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Im not sure what version I was using before but I downloaded it maybe on the 7 or 8th Feb, and the latest version on your site says 9th Feb

I think I may have another problem cause I tested in HIP and that isn't learning from my remote either now.. I'll try to fix this issue, then I can start testing the debug of sage.

Thanks for your help Just tried your XMLTV Guide Import as well, great program works very well!! Will be donating for sure to get the scheduled import Nice work.

Last edited by mfiltness; 02-10-2008 at 09:37 AM.
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  #75  
Old 02-10-2008, 12:28 PM
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StephaneM StephaneM is offline
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Quote:
Originally Posted by mfiltness View Post
I think I may have another problem cause I tested in HIP and that isn't learning from my remote either now.. I'll try to fix this issue, then I can start testing the debug of sage.
Make sure only one device is operating the blaster. So if you want to run HIP, make sure that LM RKM Blaster service is stopped.

Regards,
Stéphane.
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  #76  
Old 02-10-2008, 01:46 PM
mfiltness mfiltness is offline
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Yeh - HIP is learning ok now.. but cant get LM to learn properly.. weird, learnt okay on 3.4, but since upgrading to 3.5 and trying to relearn its crashing, tried 3.4 again but same crashing.

Here is the log from 3.5:

Quote:
20080210 19:44:09.125 - Verbose - Stopping blaster :
20080210 19:44:09.140 - Verbose - Starting blaster : MCE
20080210 19:44:09.203 - Verbose - Successfully started blaster : MCE
20080210 19:44:33.984 - Verbose - Start Learning on : MCE
20080210 19:44:39.718 - Verbose - Stop Learning on : MCE
20080210 19:45:30.343 - Verbose - Start Learning on : MCE
20080210 19:45:42.984 - Error - Error evaluating received data on MCE blaster : An existing connection was forcibly closed by the remote host
Server stack trace:
at System.Net.Sockets.Socket.Receive(Byte[] buffer, Int32 offset, Int32 size, SocketFlags socketFlags)
at System.Runtime.Remoting.Channels.SocketStream.Read(Byte[] buffer, Int32 offset, Int32 size)
at System.Runtime.Remoting.Channels.SocketHandler.ReadFromSocket(Byte[] buffer, Int32 offset, Int32 count)
at System.Runtime.Remoting.Channels.SocketHandler.BufferMoreData()
at System.Runtime.Remoting.Channels.SocketHandler.Read(Byte[] buffer, Int32 offset, Int32 count)
at System.Runtime.Remoting.Channels.SocketHandler.ReadAndMatchFourBytes(Byte[] buffer)
at System.Runtime.Remoting.Channels.Tcp.TcpSocketHandler.ReadVersionAndOperation(UInt16& operation)
at System.Runtime.Remoting.Channels.Tcp.TcpClientSocketHandler.ReadHeaders()
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at LMGestion.RemoteKeyMap.BlasterEvent.OnIRReceived(String sender, BlasterReceivedArgs arg)
at LMGestion.RemoteKeyMap.BlasterSingleton.ForwardEvent(String blasterName, String IRCode)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg, Int32 methodPtr, Boolean fExecuteInContext)
Exception rethrown at [1]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at LMGestion.RemoteKeyMap.BlasterSingleton.ForwardEvent(String blasterName, String IRCode)
at LMGestion.RemoteKeyMap.BlasterSvc.irBlaster_IRReceived(Object sender, RemoteIRReceivedArgs arg)
at LMGestion.MCERemote.Transceiver.OnIRReceived(Byte[] data)
at LMGestion.MCERemote.Blaster.OnReceivedComplete(IAsyncResult asyncResult)
1st Start Learn is when I clicked Learn on button 0.. pointed, hit 0 on my remote.. didn't close itself like normal, but clicked OK and a code got put in. Stop Learn.

Then I clicked on the 2nd Learn and it locks up before I can do anything else

Hope that helps
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  #77  
Old 02-10-2008, 03:55 PM
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StephaneM StephaneM is offline
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Quote:
Originally Posted by mfiltness View Post
cant get LM to learn properly.. weird, learnt okay on 3.4, but since upgrading to 3.5 and trying to relearn its crashing, tried 3.4 again but same crashing. 1st Start Learn is when I clicked Learn on button 0.. pointed, hit 0 on my remote.. didn't close itself like normal, but clicked OK and a code got put in. Stop Learn.
Well, your logs show that there is an error when the blaster service sends the learned IR code to LM RKM. When the service sends the IR code it use a TCP channel, your logs says that this TCP channel was closed.

So the question is have you changed anything regarding network configuration / network security between the moment this was working and now. At this point any software could cause this issue (firewall, security software etc...)

I'll investigate, but as I cannot reproduce this, I may have difficulties to resolve your issue.

Regards,
Stéphane.
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  #78  
Old 02-10-2008, 04:02 PM
mfiltness mfiltness is offline
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Hi,

Dont worry to much about it, im wiping the PC as I type and putting XP on fresh

I didn't change any config so dont know what was causing the issue.

Hopefully I can get back to the stage where Sage isn't sending the channel change! Or maybe it will work straight away

Thanks

Martin
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  #79  
Old 02-10-2008, 04:27 PM
mfiltness mfiltness is offline
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Damn it still does exactly the same crash on learn on a fresh install of XP
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  #80  
Old 02-10-2008, 04:31 PM
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StephaneM StephaneM is offline
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Quote:
Originally Posted by mfiltness View Post
Damn it still does exactly the same crash on learn on a fresh install of XP
Have you more than one network card installed in your PC? or does your PC have more than one IP address?
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