SageTV Community  

Go Back   SageTV Community > SageTV Products > SageTV Software
Forum Rules FAQs Community Downloads Today's Posts Search

Notices

SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 05-03-2007, 11:18 AM
jackc111 jackc111 is offline
Sage User
 
Join Date: May 2007
Location: Alexandria, VA
Posts: 8
Unhappy SageTV black screen on Startup

See below for all the relevant details about my system. My ATI TV Wonder Pro used to work with Comcast analog cable. Then I switched to Dish Network, and it worked fine in SageTV *before* I added my USB UIRT. I tried to configure the UIRT and was unsuccessful. It was getting late so I stopped fooling with the UIRT and shut down SageTV, figuring I'd work on it later.

Now, when I try to start SageTV, I just get a black screen. Nothing happens.

I have already tried each of the following fixes:

1. Uninstalling and reinstalling (including deleting entire Program Files\SageTV folder).
2. Unhooking the UIRT and uninstalling/reinstalling/restarting.
3. Reverting to the default sage.properties file.

I know that the tuner card itself is fine because it works in ATI Media Catalyst just fine. I can tune my HD antenna and channel 3 (signal coming in fine from Dish box). I know the UIRT works because it's receiving data according the IR Helper applet.

Any help is appreciated.
Reply With Quote
  #2  
Old 05-03-2007, 11:27 AM
Opus4's Avatar
Opus4 Opus4 is offline
Administrator
 
Join Date: Sep 2003
Location: NJ
Posts: 19,624
Try turning off 3D Acceleration by editing sage.properties (or sageclient.properties if using a cilent or service mode) in a simple text editor (such as Notepad) and setting:

ui/accelerated_rendering=false

If that fixes it, then look into updating your video card driver and/or DirectX.

If it doesn't work, you can enable debug logging to see if it contains info about what is happening.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
Reply With Quote
  #3  
Old 05-03-2007, 12:38 PM
jackc111 jackc111 is offline
Sage User
 
Join Date: May 2007
Location: Alexandria, VA
Posts: 8
Works!

Ok, the UI is back! Here's exactly what I did in the order that I did it.

1. Uninstalled SageTV.
2. Deleted Program Files\SageTV directory.
3. Updated DirectX.
4. Updated TV Tuner and Video Card drivers.
5. Unplugged UIRT.
6. Restart.
7. Once back in Vista, reinstalled SageTV.
8. Ran SageTV, still same problem.
9. Figured out that the "real" sage.properties files is located in c:\users\name\appdata\local\virtualstore\program files\sagetv\sagetv.
10. Changed UI\accelerated_rendering to "false"
11. Restarted SageTV, still same problem.
12. Exited Sage (has not been running as service this whole time).
12. Edited sage.properties by setting "EULA_accepted" to TRUE and "debug_msgs" to TRUE and keeping accelerated_rendering at FALSE.
13. Ran Sage again and configuration wizard popped up.

So, don't know what finally made it work, but it works. Just wanted to recount exactly what I did in case it might work for someone else.

Thanks for your help Opus.
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Black screen playing anything/But sound ok philhu SageTV Placeshifter 17 03-31-2007 08:25 PM
Full Screen On Startup mike1961 SageTV Software 12 04-07-2006 02:15 AM
No Capture Card = black screen ?? wowbug SageTV Software 1 12-19-2005 10:50 PM
Help... all I have is a black screen !! BBCritical SageTV Software 8 11-28-2005 09:39 AM
'Black Screen' for video via SageTV client??? SteinyD SageTV Software 4 11-08-2005 06:09 AM


All times are GMT -6. The time now is 10:09 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Copyright 2003-2005 SageTV, LLC. All rights reserved.