Crash.

[keodark]

Still running my trial, hoping to work out all the kinks before I make the switch from Cable DVR to Sage (and drop the $80).

Here's my latest issue: Live TV was playing, I click back twice to get to the main menu, then clicked Program Guide (preview window started playing again), and then clicked twice on the program that was currently airing (once to select, the second time to click "Watch Now").

This caused a crash (Windows crash report dialog, then client exit). SageTVService.exe is still running, so this is a client-only crash.

In fact, my wife did this. You can imagine the reaction that got. I'm under enough scrutiny for spending all this cash on the HTPC components to begin with. =P Definitely points in the "Con" column for Sage.

Attached are the two logs (first 1/2 clipped out to make it small enough to post). Anyone have any suggestions?

Note: My system details can be found in this thread.

-Keo

[keodark]

Nobody can help?

Wed 4/1 18:45:12.059 isRec=true rd=910525 base=886930
Wed 4/1 18:45:12.059 VF thread is now waiting for 0:15:11.285
Wed 4/1 18:45:13.500 processOptionsMenu optionsMenu=default:BASE-49221|OptionsMenu:Show Options for an Airing, Recording, File, etc.
Wed 4/1 18:45:13.504 BEGIN: Sort video playlists.
Wed 4/1 18:45:13.505 END: Sort video playlists. Sorted 0 playlists. Total Time = '0'
Wed 4/1 18:45:14.806 processOptionsMenu optionsMenu=default:BASE-49306|OptionsMenu:Preparing for video playback notice
Wed 4/1 18:45:14.810 VF.submitJob(VFJob[CloseMF r=0.0 t=0 file=null ifn=null])
Wed 4/1 18:45:14.810 VF processing job VFJob[CloseMF r=0.0 t=0 file=null ifn=null] nPlayin=true
Wed 4/1 18:45:14.810 VF processing on UI Thread VFJob[CloseMF r=0.0 t=0 file=null ifn=null]
Wed 4/1 18:45:14.813 VF logFileWatch doneAir=A[21090,20414,"Jeopardy!",20775@0401.18:30,30] theTime=Wed 4/1 18:44:51.216 recTime=Wed 4/1 18:30:01.534
Wed 4/1 18:45:14.813 Stopping the playback graph.
Wed 4/1 18:45:14.842 Tearing down playback graph
Wed 4/1 18:45:14.842 NATIVE Deallocating the CPlayerData object
Wed 4/1 18:45:14.842 ....RemoveFilter [Default DirectSound Device] .
Wed 4/1 18:45:14.843 ....RemoveFilter [VidRend] .
Wed 4/1 18:45:16.077 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 750
Wed 4/1 18:45:16.827 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 1500
Wed 4/1 18:45:17.577 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 2250
Wed 4/1 18:45:18.327 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 3000
Wed 4/1 18:45:21.411 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 6084
Wed 4/1 18:45:22.160 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 6833
Wed 4/1 18:45:22.910 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 7583
Wed 4/1 18:45:23.660 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 8333
Wed 4/1 18:45:24.410 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 9083
Wed 4/1 18:45:25.160 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 9833
Wed 4/1 18:45:25.910 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 10583
Wed 4/1 18:45:26.660 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 11333
Wed 4/1 18:45:27.410 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 12083
Wed 4/1 18:45:28.160 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 12833
Wed 4/1 18:45:28.910 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 13583
Wed 4/1 18:45:29.661 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 14334
Wed 4/1 18:45:30.411 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 15084
Wed 4/1 18:45:31.161 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 15834
Wed 4/1 18:45:31.911 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 16584
Wed 4/1 18:45:32.661 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 17334
Wed 4/1 18:45:33.411 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 18084
Wed 4/1 18:45:34.161 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 18834
Wed 4/1 18:45:34.911 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 19584
Wed 4/1 18:45:35.661 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 20334
Wed 4/1 18:45:36.411 EventThread-SAGETV_PROCESS_LOCAL_UI Hang Detected - hang time = 21084

So RemoveFilter [VidRend] causes a hang in the local UI Process for Sage. Does anyone have any suggestions for how to avoid this? Does it mean I'm using the wrong video renderer for HD OTA content with an HDHR? (VMR9)

Should I uninstall/reinstall Java? Sage? Upgrade to Vista?

Do the paying customers put up with stuff like this?

-Keo

[Opus4]

This is a user-to-user forum. If no one has a suggestion, try submitting a support request to SageTV. There are links for that in my sig lines & on the main forum page, among other places.

- Andy